Managing and Organising - MGMT501

Assessment 2 - Undercover Boss Report

Assessment 2

Due: 13 September 2020 (Sunday) by 10 pm

Assessment 2 – The report
• Due: Sunday, 13th September, 2020 by 10 pm
• Word count: 1800 words (+/-10%)
• The purpose of this assessment is for students to use their analytical skills to apply
concepts, and theories to a case study. The concepts and theories applied to the case
study must be drawn from MGMT501. Students should imagine that they have been
appointed as an advisor to analyse the business below from the Undercover Boss (UCB)
TV Series:
• Choose one episode from the two undercover boss videos below:

Northlands: https://youtu.be/d23lv3pmkvY

Or

Toga Hospitality: https://youtu.be/jGt0WgTYucs

• Please note – your report will be for either one of the businesses above
Assessment 2 – The report
1)  Write a report that:
a)  Identifies and describes the organisational culture of the business chosen
b)  Analyses leadership approaches observed in the business
c)  Evaluates how managers or the organisation motivates employees
d)  Analyses ONE issue, problem or conflict to be resolved in the business and
identifies options for solution
e)  Identifies ONE significant strength of the business and applies theories to
evaluate why it is a strength
2)  Make recommendations from your evaluations above and compare
with undercover boss’s recommendation
 Sections of the Undercover Boss Report
• Executive summary (Write last – summary of your key findings from the body of the report)
• Introduction (Provides a road map for the reader )
• Body of the report
- Organisational culture
- Leadership
- Motivation
- Issue/Problem
- Strengths
- Recommendations & compare your recommendations with UCB
• Reference list (approx. 8 credible and authoritative sources) – see marking criteria
Sections of the report
Executive Summary (do not exceed one page, not in word count)

Brief summary of your key findings from the main body of your report. 
aims of the report 
findings 
problems & solutions 
recommendations
Body of the report
Introduction (one paragraph, approx. 150 ~ 200 words)

This is the road map for the reader

Take the reader by the hand. For eg. Firstly I will…secondly, …thirdly.
The report concludes with…
Sub headings – body of the report
• Organisational Culture (Week 5)
• Identify & describe the culture
• Theory – describe relevant theory: include in-text references
• Apply example from the UCB video
• Conclude – so what does this mean for the business?

• Leadership (Week 4)
• Identify effective & ineffective practices
• Theory – describe relevant theory: include in-text references
• Apply example from the UCB video
• Conclude – so what does this mean for the business?

• Motivation (Week 6)
• Identify effective and ineffective practices
• Theory - define relevant theory: include in-text references
• Apply example from the UCB video
• Conclude – so what does this mean for the business?
Problems Strengths Recommendations

• Problem or conflict  
 ITAC paragraph ( A- application example from UCB video) 
• Strength 
 Identify 
 Explain Why 
 support your claims with theory  
• Recommendations 
 Students recommendations based on the findings in the body of the report (Specific Relevant
and Realistic)
 Compare your recommendations to the recommendations given in the UCB video 

Reference list  (separate page, not in word count)

Eight or more credible and authoritative references in alphabetical order in APA 6 th edition format 
Marking Criteria

• Available in Blackboard –
Assessments – Assessment 2 Folder
Report
• Recommended font is Times New Roman or Arial in 12 point
• Use 1.5 line spacing
• Include your name and/or ID number on every page as a header or footer
• Number your pages
• Use spell check to help with the accuracy of your spelling
• Use the grammar check as an aid in editing your assessments for
readability and correct word usage
• References must be acknowledged using APA 7th edition referencing style

See: Business Programmes Assessment and Study Handbook 2020

https://blackboard.aut.ac.nz/bbcswebdav/pid-4767817-dt-content-rid-11291884_3/orgs/BUS_ORG07_UPI/Forms%20and%20Handbooks/2020/Business%20School%20Handbook%202020
%20-%20FINAL%20%28April%202020%29.pdf
Assessment 2 - submission to Turnitin
• Name your word document file [.doc or .docx]: Last name first name
ID (Lname Fname 123456.docx)
• You need to submit your assessment to Turnitin through AUT online.
• Go to Assessments > Assessment 2 > click on 'View/Complete.
Late Penalty
• The penalty for late submission will be a reduction by 5% or
one grade (e.g. B+ to B) per day up to a maximum of five days.
• An assessment item will not be marked if it is more than five
days late.
• Note: late penalties apply even if your assessment is 1 minute
late
• Please see Study Guide – page 8
Referencing guidelines
• Library website https://aut.ac.nz.libguides.com/APA7th
•  Publication manual of the American Psychological Association (7th edition)
• Blackboard MGMT501 - See Assessments Folder
Academic Integrity
• Very important to develop a high standard of academic writing skills in order to
avoid breaches of academic integrity
• Academic writing skills include:
• Using substantially your own words (paraphrasing)
• Acknowledging the original source of the information, whether you have
summarised, paraphrased or quoted that information (using in-text
citations in APA 7th edition format)
• Correctly using APA 7th edition referencing (including in-text citations and
reference list)

• AUT library offers several workshops to support your learning. 

AUT Library Workshop resources are now available online: 
https://aut.ac.nz.libguides.com/findinginfo/LRSworkshop
Academic Integrity Declaration Blackboard
This is the Academic Integrity declaration you accept when you upload
assessments to Blackboard/Turnitin
Thank You!