Emotional intelligence Islamic

perspective
ABDULLATEEF ALAO
What is Emotional Intelligence?

 Emotional intelligence consists of a set of skills that contribute to the appraisal of

emotions in oneself and others.
 Developing emotional intelligence skills can help navigates all kind of social interactions
by understanding the feelings behind cues and signals from others( salvoy & Mayer,
1990)
 Daniel Goleman (2019), believes that emotional intelligence can contribute to success as
much (or even more) as your IQ.
 IQ helps you to succeed in your career while EQ helps you to succeed in life
The five Domains of E.Q

 Know your Emotions (Self Awareness)

 Manage your emotions (Self Management)

 Motivate yourself (Self Motivation)

 Recognize and understands other people’s emotions (social Awareness )

 Mange relationships( others’ emotions) (Relationship Management)

 Self Awareness

 Your ability to manage core feelings such as anger, sadness, fear, and joy often depends on the quality and
consistency of your early life emotional experiences
 Being able to connect to your emotions—having a moment-to-moment connection with your changing
emotional experience—is the key to understanding how emotion influences your thoughts and actions.
 Do you experience feelings that flow, encountering one emotion after another as your experiences change
from moment to moment?
 Are your emotions accompanied by physical sensations that you experience in places like your stomach,
throat, or chest?
 Can you experience intense feelings that are strong enough to capture both your attention and that of others?
 Do you pay attention to your emotions? Do they factor into your decision making?
Self Management

In order for you to engage your EQ, you must be able to use
your emotions to make constructive decisions about your
behaviour. When you become overly stressed, you can lose
control of your emotions and the ability to act thoughtfully
and appropriately.
Social Awareness

 This means to have empathy and be able to understand the emotion, needs and concern of other
people, pick up on emotional cues, feel comfortable socially and recognise the power dynamics
group or organization.
 Empathy (Daniel Goleman) is structured over 5 skills
 1- understanding others (detect and decrypt others’ feelings and needs and show compassion)
 2- service orientation
 3- developing others
 4- leveraging diversity
 5- political awareness
Social Awareness

 Be an active listen: be attentive to emotional signals

 Demonstrate sensitivity
 Understand others’ feeling and needs
 Support others based on the understanding of their feelings and needs
 Service orientation: identifying , even anticipating needs and meeting them
 Relationship Management

 The ability to know how to develop and maintain good relationship, communicate clearly and inspire and influence
others, work well in a team and mange conflict
 Become aware of how effectively you use nonverbal communication. It's impossible to avoid sending 
nonverbal messages to others about what you think and feel. The many muscles in the face, especially those around
the eyes, nose, mouth and forehead, help you to wordlessly convey your own emotions as well as read other peoples'
emotional intent. The emotional part of your brain is always on—and even if you ignore its messages—others won't.
Recognizing the nonverbal messages that you send to others can play a huge part in improving your relationships.
 Use humor and play to relieve stress. Humor, laughter and play are natural antidotes to stress. They lessen your
burdens and help you keep things in perspective. Laughter brings your nervous system into balance, reducing stress,
calming you down, sharpening your mind and making you more empathic.
 Learn to see conflict as an opportunity to grow closer to others. Conflict and disagreements are inevitable in
human relationships. Two people can't possibly have the same needs, opinions, and expectations at all times.
However, that needn't be a bad thing. Resolving conflict in healthy, constructive ways can strengthen trust between
people. When conflict isn't perceived as threatening or punishing, it fosters freedom, creativity, and safety in
relationships.
Verse from the Quran about E.Q

 Allah says: The good-deed and evil cannot be equal. Repel (the
evil) with one which is better (i.e. Allah ordered the faithful
believers to be patient at the time of anger, and to excuse those who
treat them badly), then verily! He between whom and you there
was enmity, (will become) as though he was a close friend. (Qur’an
41:34)
Examples of E.Q in live of our Beloved
Prophet (PBUH).

 The prophet Migration to Ta’if

The prophet’s supplications in Ta’if: “Oh Allah, only to you do I complain about my lack of strength, my
insufficient strategies, and lowlines in the sight of the people. You are my Lord. To whom do you turn me
over? Someone distant from me who will forsake me? Or have you placed forsake me? Or have you paced my
affair in the hand of my enemy”
 Fathu Makkah (Conquest of Makkah)
 The story of the disbeliever who kill a Muslim and later became a Muslim. (Thamaamah bin ‘Athaal)
 The man urinated in the masjid
 The discussion of mu’awiya bin hakam with Prophet
 The battel of hunain
 Aisha and the messenger of Allah (SAW)
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