G

• Is the search for industry's best

practices that lead to superior
performance
• New way of doing business that
was developed by xerox in 1979
TOTAL PRODUCTIVE
MAINTENANCE (TPM)
• Is the technique that utilizes the
entire work force to obtain
optimum use of equipment
• The technical skills in TPM are
daily equipment checking
MANAGEMENT AND
PLANNING TOOLS
Most of the tools have their roots
in past World War II operations
research work and in the work of
leaders of the Japanese total quality
control movement of the 1970's.The
are affinity diagram, interrelationship
diagram, tree diagram, etc.
 QUALITY BY
DESIGN
• Is the practice of using a multidisciplinary
team to conduct product of service
concepting design and production planning
at one time
• Also known as simultaneous engineering or
parallel engineering
• Requires the major function to be going at
the same time.This system provides for
immediate feedback and prevents quality
and productivity problem from occurring.
 The major benefits are faster
product development,short time
to market,better quality,less
work-in process, fewer
engineering change orders,and
increased productivity.
PRODUCTIVITY
Refers to a manufacturer or
seller being held liable for
placing a defective product into
the hands of a consumer
 INFORMATION
TECHNOLOGY (IT)
• Is define as computer technology
( either hardware or software ) for
processing and storing
information ,as well as
communication for transmitting
information
• It is a tool that help the TQM
organization achieve its goal
Three Level of Information
Technology
Data - are alphanumeric and can be
moved about without regard to
meaning
Information - is the meaningful
arrangement of data.It exist at the
point of human perception
Knowledge - is the value - added
content of human thought. It is the
basis for intelligent action
ALAN GREENSPAN
(Former Chairman of the
Federal Reserve
"Our economy is benefiting
from structural gains in
productivity that have been
driven by a remarkable wave
of technological innovation"
LEAN or KAIZEN
Is an initiative that focus on
continuous improvement for
eliminating of all unproductive
effort in all process.
THE END!!!