STANDARD

OPERATING
PROCEDURES
 SCHOOLS & CITY HALL

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 Liceria & Co.

WHAT IS
SOP?
A Standard Operating
Procedure (SOP) is a set of
written instructions that
document a routine or
repetitive activity followed by a
Hotel. SOP helps in
maintaining the quality and
consistency of service and
standards in your hotel.
 THINGS TO REMEMBER IN THE WORKPLACE

Always come on No Loitering during

time duty hours
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 THINGS TO REMEMBER IN THE WORKPLACE

Never adopt a casual Don’t peep into other’s

attitude at work cubicles and workstations
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 Knock before entering
Put hand phone in the
anyone’s cabin or office. silent or vibrating
Respect each other’s privacy mode at the workplace
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 Don’t open anyone else’s No eating or popping
notepad registers or files of chewing gums in
without his/her permission front of co-workers
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 At the workplace,
Stay away from nasty avoid playing the
politics blame game
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 • Never criticize or make fun of any of your
colleagues

• Never shout on anyone or use foul words. It is unprofessional

to lash out at others under pressure. Stay calm and
think rationally

• Body piercing and tattoo are a strictly no no at

the workplace. Females should avoid wearing
heavy jewelry to work
• Don’t pass lewd comments to any of your fellow
workers.

• Never share confidential data with external parties and

any other individual who is not related to the
organization. Data in any form must not be passed to
anyone outside the organization.

• Office Stationery is meant to be used only at work.

Taking any office property back home is equivalent
to stealing.
 • Switch off the fans, lights, printer, fax
machine, scanner before you leave for
the day.

• For married immersion student, avoid taking

kids to office unless and until there is an
emergency.

• Never ever drink or smoke while you are

at work.
• Use Proper Language – Don’t use such type of words –
Darling, Honey, sweetheart, etc….

• Be Aware Of Your Surroundings

• One must adhere to the guidelines and

policies of the organization. Discipline
must be maintained at the workplace
 MEDICAL
EXAMINATION
Prior to employment, you may
be required to have a health
or medical examination. In
addition, you may be required
to have an examination,
including urinalysis and blood
testing at any time during
your employment at the
company’s request.
*health card from city health