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Patient’s

Complaints:
Questions &
Answers
STIKES PAMENANG, Kediri
February 14, 2023
The Right Questions
Understand what to ask to the patients
Personal Questions
1st question 3rd question 5th question
Hello, how can I help? How old are you? What do you do?
What seems to be the When were you born? What is your job?
problem? What is your status?
What do you feel? Are you single or
married?
From: Age &
Nurse Job
Status
Family
6th question
What is your telephone
number?
Name Address Who is your next of
kin?
2nd question 4th question Wat is your relationship
with him/her?
What is your name? Where do you live?
What is your full name? Can you give your
How can I call you? Address?
May I call you…..?
Health Record
2nd question 4th question
Have you ever felt this Do you have any
before? allergies?
Have you ever been Have you got any
hospitalized before? allergies?

Past medical
History Allergies

Reason of Medication
Admission
3rd question
1st question
Are you taking any
What seems to be the
medicine right now?
problem?
What medication are
What do you feel?
you taking?
Expression: Telling Pain
Pain-2 Pain-3:
Moderate Quite bad
Not bad Severe

Pain-1: Pain-4:
Agonizing Slight
Mild Unbearable
PAIN Expression GNAWING PAIN
Feels like eating you and
causes constant distress or
SHOOTING PAIN anxiety
Intense spike pain, travels
fast along part of your body CRAMPING PAIN
Feels like a muscle is being
DULL ACHE/PAIN
squeezed
Is a persistent pain and doesn’t
stop / steady but not too painful

BURNING PAIN
Feels like Fire

STABBING PAIN
Is strong and sudden sharp pain
SHARP PAIN
Feels like something sharp is
stuck into you

THROBING PAIN
Feels like a pulsing, comes
and goes rhythmically
THANK YOU
See you next week

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