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Baseband backup issue

related to FreeFTPd
Known problems you may face during
Baseband backup and restore
• FreeSFTPd window not showing properly
• SFTP server start error message
• Baseband backup errors during backup process inside Ubuntu
First to solve the FreeFTPd not showing start
option
Click on SFTP root directory field and press
TAB 4 times

Click here and press


TAB on your keyboard
4 times
Then press enter. The SFTP server starts
working
Sometimes the following error messages
happen when you press enter
or the following error messages happen
during the last step of baseband backup
To solve both issues. Open CMD as
administrator
Type the following command and press enter
-netstat -ano | FIND “22”
-Find any address that uses Port 22 as you see
below.
-Check the process ID which is 564 here
-Type the following command and put process ID from previous slide
instead of xxxx
-tasklist /FI “PID eq xxxx”
Type the following command to kill the process
-taskkill /F /IM “freeFTPdService.exe”
then type -netstat -ano | FIND “22” to make sure the process killed
successfully
Go back to to slide 3,4 and 5 to make sure the
FreeFTPd works fine and start taking Baseband backup

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