Professional Documents
Culture Documents
CH 1
CH 1
in g
af f Hu
St m
De an
ve Re
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Emp Relati
Lab
or
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Human
Resource
e an s
ation
Management
on
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pens
Com
Safety and
Health
• Job Analysis
• Human Resource Planning
• Recruitment
• Selection
Compensation -
All rewards that
individuals receive
as a result of their
employment
• Human resource
research is not
separate function.
• It pervades all HR
functional areas.
Technology
INTERNAL ENVIRONMENT
Legal Considerations
Marketing Operations
g
a ff in Hu
St m
Unanticipated Events
De an
ve Re
lop so
me urc
nt e
Emp Relati
Lab
or
loye
Human
Resource
e an s
ation
Management
on
d
Economy
pens
Other
Shareholders
Finance Functional
Com
Safety and
Health Areas
• Potential employees
located within
geographic area
from which
employees are
recruited
• Always changing
• Federal, state
and local
legislation
• Court decisions
• Presidential
executive orders
• Group of employees
who have joined
together for purpose of
dealing collectively with
their employer
• Become a third party
when dealing with the
company
• In general, when
economy is booming, it is
often more difficult to
recruit qualified workers.
• When a downturn is
experienced, more
applicants are typically
available.
© 2008 by Prentice Hall 1-30
Unanticipated Events
• Occurrences in the external
environment that could not be
foreseen
• Every disaster, whether manmade or
by nature, requires a tremendous
amount of adjustment with regard to
human resource management
• Discrete services
• Multi-process
services
• Total HR outsourcing
Takes routine,
transaction-based
activities that are
dispersed and
consolidates them in
one location
Company that
leases employees
to other
businesses.
Measures of HR
performance
Manager,
Manager, Manager,
Training and
Compensation Staffing
Development
Executive:
Benefits Generalist:
Analyst Specialist:
© 2008 by Prentice Hall 1-51
Characteristics of an HR
Executive
• A top-level manager
• Reports directly to CEO or head of
major division
© 2008 by Prentice Hall 1-52
Characteristics of an HR
Generalist
• Often an executive
Vice President,
Vice President, Vice President, Vice President,
Human
Marketing Operations Finance
Resources
HR Outsourcing
HR Shared Service
Centers
Professional Employer
Organization
Line Manager
Evolve to make HR
more strategic
© 2008 by Prentice Hall 1-58
A Possible Evolving HR
Organization Example
President
and CEO
Vice
Director
Vice President, Vice Vice
of Safety
President, Strategic President, President,
and
Operations Human Finance Marketing
Health
Resources
Staffing (Line
Training & Compensation
Managers, Use of
Development (Shared Service
Applicant Tracking
(Outsourced) Centers)
© 2008 by Prentice Hall Systems) 1-59
A Global Perspective: British and
American Culture Are Different
• United Kingdom might seem to require less
adjustment for Americans than countries such as
China
• Assumption can set up Americans for difficulty,
disappointment and underachievement
• Sports metaphors may confuse Britons
• Example: “step up to the plate,” “cover all the
bases,” “I’ll touch base with you,” “ballpark
figure,” “off the wall” and “out in left field.”