LACK OF

COMMUNICATI
ON
2

Group Members:

▸ Laiba Arshad (F2020001086)

▸ Zeeshan Mehmood (F2020001103)
▸ Farhan Riaz (F2020001020)
▸ Sadia Amin ( F2020001110)
▸ Ahmed Masood (F2020001013)
3

Lack Of Communication

▸ Aviation Communication

▸ Lack of communication

▸ Failure to exchange information

4

Impact

Miss- Dangerous
Confusion
understanding situation
5

Reasons
 Language Barrier
 Technical Issues
 Hierarchy
 Distraction
 Human Error
 Non-Standard
Phraseology
6

CONSEQUENCES
 Flight Delays & Cancellations
 Near-Miss Incidents
 Accidents & Crashes
7

ACCIDENTS
Due to Lack of communication
8

DAN – AIR FLIGHT

1008
9

DAN – AIR FLIGHT 1008

 Manchester airport to
Tenerife-Norte airport
 146 people on board
 Runway 12 used
instead of 32
 Due to wind
10

DAN – AIR FLIGHT 1008

Causes
 Single misheard word
 Mistaken Inbound for
Outbound
 No Radar at the airport
 Aircraft Slammed into
the mountainside
11

DAN – AIR FLIGHT 1008

 Failed to cross-check
 Navigation
Information
 Incorrect landing
procedures
12

AIR FLORIDA
FLIGHT 90
13

AIR FLORIDA FLIGHT

90
 Washington National Airport to
Hollywood International Airport.
 Crashed into the 14th Street Bridge
over the Potomac
River in Washington, D.C.
 Died 74 people.
14

AIR FLORIDA FLIGHT 90

Causes
 Miscommunication
between flight crew & ATC.
 Poor weather condition.
 Communication error
between pilot & ATC.
15

The 1977 Tenerife

Airport Disaster
16
The 1977 Tenerife Airport
Disaster

 The accident involved two

Boeing 747 aircraft.
 Resulting in the deaths of 583
people.
17
The 1977 Tenerife Airport
Disaster
Causes
 Miscommunication
between pilots & ATC.
 language barriers.
 Poor weather condition.
18

Steps to reduce the risks

of miscommunication
19

Steps

Standardized
Language Communication
communicatio
proficiency: equipment:
n protocols:
20

Steps

Training and  Sterile
education: Cockpit:
21

THANKS!