Business Studies

BUSINESS STATUS
There are three legal options when opening a business

• Sole Trader

• Partnership

• Limited company
STARTING FROM SCRATCH
• How would you plan your new business

• In groups draw up a list of considerations before embarking on a new venture

1. DRAW UP AN INTIAL BUSINESS PLAN.
2. DISCUSS HOW YOU WOULD RAISE THE MONEY
3. DECIDE ON PREMISES.
4. MARKET RESEARCH
5. FIND THE PREMISES
6. METHOD OF PURCHASE.
• Freehold

• Leasehold

• Renting
8. PLAN INTERNAL LAYOUT
9. ORGANISE BUILDING WORK/ ALTERATIONS
/SHOPFITTING
PRICELIST
10. CONSULT ACCOUNTANT
11. THE BANK MANAGER
HOW TO PROMOTE YOUR BUSINESS
PROFESSIONALS
INSURANCES
LIABILITY INSURANCES
Employers Liability ( A LEGAL REQUIREMENT)

Covers an employer against the consequences of one employee’s actions

injuring another, or of an employee being injured in the course of their work.
Public Liability (A LEGAL REQUIREMENT)

This provides insurance cover against injury or illness caused

by your business to any member of the public.
PROFESSIONAL INDEMNITY
Covers a professional against the consequences of a client acting on their advice, or
against bad results of a treatment given properly and in good faith. Usually most
cheaply available through a trade body, e.g. B.A.B.T.A.C.
TYPES OF EMPLOYMENT
Group Activity.
Definition: To ensure the well being of clients and that
the clients are protected from improper practice, a
code of ethics / conduct is imposed on the beauty
therapy profession to uphold high professional
standards.
Salon standards for service
Treatments are on time
Clients is well informed to make a
choice
Accurate and clear information
Good value and good quality
treatments
Respect to clients at all times
Refund and complaints policy
Dealing with people
Listen and observe.
Respond positively, Smile
Choose words carefully, consider your body language.
Be respectful, polite and well mannered; be helpful.
Use the client’s name.
Ensure you introduce yourself
Show the client where to go and open doors where
possible.
Be aware of ethnic, cultural and social group differences
Be aware some words or actions may be a taboo in
different cultures.
Speak clearly, reconfirm bookings, so there is no confusion
Salon standards of appearance and
behaviour
Hair off the face
Subtle make-up
Tights / stocking worn
Nails short, unpolished
Professional, clean, ironed uniform
Clean appropriate shoes
No jewellery (only small stud
earrings)
Welcoming, respectful, well
mannered
Competent and professional
therapists
Therapists have good
communication skills
No eating or drinking in view of
clients
No smoking in salon
Client confidentiality
A good relationship with other
therapists and employer
Checking the client for contraindications.
Referral of client to a medical practitioner if any
doubt.
Comply to data protection policy, health and safety
and all legal regulations. Client confidentiality.
Complete honesty. Do not make any medical
diagnosis, refer to the medical profession. Do not
advise the client to discontinue medication. Do not
undertake any therapy or treatment they are not
qualified to do.
When treating client of the opposite gender,
maintain a professional manner at all times. Undue
familiarity is out of place. Abide by the standards of
good practice in relation to hygiene. The greatest
discretion must be used when disrobing the client
Uphold the dignity and honour of the profession at
all time.
Professional organisations
There are a number of different
organisations available for the
qualified beauty therapist and
aesthetician. B.A.B.TA.C. have links
with CIDESCO.
The Guild of Therapists provide
information and insurance
Extending professional knowledge
Subscribing to journals and
publications
Attending trade exhibitions, seminars
and congresses (Cidesco congress)
Attending courses to update skills
• Starting up a business.
• Group Activity.