Training on Quality

Management
Date: 14.03.2023
Outline
What is Quality?
Why Quality?
Who is responsible for Quality?
How to control Quality?
Example
What is Quality?
Shall be as per specification
Shall be as per customer requirement
Derives ethical values of company
Contains time bound work, Improve
Service and Accuracy
Why Quality?
To reduce time wastage of customer
To reduce time wastage of supplier
To reduce time wastage of the company
To provide customer satisfaction
To improve company’s image
To uniform the quality
To reduce NCs
To maintain consistency.
Who is responsible for Quality?
From top management to peon, everyone is
responsible.

Qualitydepartment is responsible for inward to

outward of all the materials, e.g.
 Planning of quality
 Raw material
 WIP
 Finish goods
 Packing material
 Customer complaint
 Improvement of quality
How to control Quality?
Divide and decentralize responsibility.
Follow ISO 9001:2015 QMS
Make procedures
Make forms and formats
Reporting systems
Regular Audits
Training
Feedback.
 ANY
QUESTIONS ?
THANK
YOU