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ICICI BANK

PRESENTED BY
Maitreyee Baruah
Ankita Behera
Amitesh Panigrahi
Pagadala Gayathri
Sunandini Kanjilal
Inayat Shabbir
Business Products and Services
• Established on January 5, 1955
• Sir Arcot Ramasamy Mudaliar chosen as the organization's first chairman
• Industrial Credit and Investment Corporation of India Bank
• Listed on the New York Stock Exchange in 1999
• Bank has 5275 branches and 15,589 ATMs
• Offers many products and services
• Launched ICICIStack
• One of the top three BFSI businesses worldwide
MAJOR COMPETITORS
Values and Culture
Values of ICICI Bank
• The Bank places strong emphasis on ethics and integrity
• Bank recognises the importance of establishing effective frameworks and
supporting processes that encourage employees
• create an environment that encourages a culture of innovative thinking, strong
compliance and governance
• Bank’s commitment to its stakeholders of adhering to the highest ethical standards
• Periodic risk assessment of the policy is conducted, at least once in three years
• The Bank is committed to constantly reviewing its governance practices and
frameworks
Culture of ICICI Bank
 Fair to Customer, Fair to Bank: Guiding principles of product suitability, transparency in customer
dealings, fair pricing

 One Bank, One Team: Enabling cross-functional collaboration and taking the entire bank to the
customer

 Return of Capital is Paramount: Prioritise conservation of capital, and not compromise for short-term
gains

 Agile Risk Management: Dynamic identification and management of risks and encourage constructive
challenge

 Compliance with Conscience: Conduct business within the boundaries of law and regulations
ORGANIZATIONAL STRUCTURE

 Retail Banking
 Wholesale Banking
 Project Finance and Special Assets Management
 International Business
 Corporate Finance
LEADERSHIP

• Sandeep Bakhshi
• Transformational Leader
• Fair to Customer, Fair to Bank
• Digital Initiatives
INNOVATION

ATM Foreign Mobile banking


Business

Rural ATM
MOTIVATION

Retort on a stipulation from the personnel department Type of Inducements

Incentives
ORGANIZATIONAL LEARNING

• LEARNING AND GROWTH


• JOB ROTATION AND GOING BEYOND DEFINED ROLES
• EMPOWERMENT
CHANGES
• K.V. Kamath (Kamath) replaced Narayan Vaghul (Vaghul), CEO of
India's leading financial services company Industrial Credit and
Investment Corporation of India (ICICI).
• Chanda Kochhar fraud case
Thank You

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