Professional Documents
Culture Documents
PRESENTED BY
Maitree Baruah
Ankita Behera
Amitesh Panigrahi
Pagadala Gayathri
Sunandini Kanjilal
Inayat
Genesis
• Established on January 5, 1955
• Sir Arcot Ramasamy Mudaliar chosen as the organization's first chairman
• Industrial Credit and Investment Corporation of India Bank
• Listed on the New York Stock Exchange in 1999
• Bank has 5275 branches and 15,589 ATMs
• Offers many products and services
• Launched ICICIStack
• One of the top three BFSI businesses worldwide
MAJOR COMPETITORS
Values and Culture
Values of ICICI Bank
• The Bank places strong emphasis on ethics and integrity
• Bank recognises the importance of establishing effective frameworks and
supporting processes that encourage employees
• create an environment that encourages a culture of innovative thinking, strong
compliance and governance
• Bank’s commitment to its stakeholders of adhering to the highest ethical standards
• Periodic risk assessment of the policy is conducted, at least once in three years
• The Bank is committed to constantly reviewing its governance practices and
frameworks
Culture of ICICI Bank
Fair to Customer, Fair to Bank: Guiding principles of product suitability, transparency in customer
dealings, fair pricing
One Bank, One Team: Enabling cross-functional collaboration and taking the entire bank to the
customer
Return of Capital is Paramount: Prioritise conservation of capital, and not compromise for short-term
gains
Agile Risk Management: Dynamic identification and management of risks and encourage constructive
challenge
Compliance with Conscience: Conduct business within the boundaries of law and regulations
ORGANIZATIONAL STRUCTURE
Retail Banking
Wholesale Banking
Project Finance and Special Assets Management
International Business
Corporate Finance
LEADERSHIP
• Sandeep Bakhshi
• Transformational Leader
• Fair to Customer, Fair to Bank
• Digital Initiatives
INNOVATION
Rural ATM
MOTIVATION
Incentives
ORGANIZATIONAL LEARNING