RIGHT TO INFORMATION

IN
EMPLOYEES’ STATE INSURANCE CORPORATION
(ESIC)
 ESIC - FUNCTIONS & DUTIES

• ESI ACT, 1948 PROMULGATED BY PARLIAMENT IN THE YEAR

1948 IS THE FIRST MAJOR LEGISLATION ON SOCIAL SECURITY
FOR INDUSTRIAL WORKERS.
• IT PROVIDES MEDICAL CARE & CASH COMPENSATION TO
WORKERS IN INSURABLE EMPLOYMENT IN EVENTUALITIES
SUCH AS SICKNESS, MATERNITY, DISABLEMENT OR DEATH
DUE TO EMPLOYMENT INJURY OR OCCUPATIONAL DISEASES.
• THE ESI SCHEME IS BASED ON THE PRINCIPLE OF ‘POOLING OF
RISKS & RESOURCES’ IN WHICH EVERY CONTRIBUTOR, AT
ANY GIVEN POINT OF TIME, EMERGES AS A BENEFICIARY OR A
BENEFACTOR AND SOCIETY, AT LARGE, IS THE NET GAINER.
 COVERAGE AND INFRASTRUCTURE

• 1.55 CRORE INSURED PERSONS, 6.02 CRORE BENEFICIARIES.

• 4.06 LACS FACTORIES & ESTABLISHMENTS IN 787 INDUSTRIAL
CENTRES.
• 29 STATES & UTs COVERED.
• 57 REGIONAL/SUB-REGIONAL/DIVISIONAL OFFICES, AND 799
BRANCH AND PAY OFFICES.
• 149 HOSPITALS, 42 ANNEXES (27739 BEDS), 1402 DISPENSARIES
AND 44 ISM UNITS AND 1540 PANEL DOCTORS PROVIDE
MEDICAL CARE.
 ADMINISTRATION OF THE SCHEME
• NON-SEASONAL FACTORIES EMPLOYING 10 OR MORE EMPLOYEES, SHOPS, HOTELS,
RESTAURANTS, CINEMAS INCLUDING PREVIEW THEATRES, ROAD MOTOR TRANSPORT
AGENCIES & NEWSPAPER ESTABLISHMENTS EMPLOYING 20* OR MORE EMPLOYEES ARE
COVERED.
• EDUCATIONAL INSTITUTIONS AND PRIVATE MEDICAL INSTITUTIONS EMPLOYING 20* OR
MORE EMPLOYEES ARE BEING COVERED.
• MEDICAL SERVICES IN THE SCHEME ARE ADMINISTERED BY THE STATE GOVERNMENTS
UNDER SECTION 58 OF ESI ACT.
• IN DELHI & NOIDA – SCHEME IS RUN DIRECTLY BY ESI CORPORATION.
• EMPLOYEES & THEIR FAMILIES ARE ENTITLED TO MEDICAL CARE FROM DAY ONE OF
JOINING INSURABLE EMPLOYMENT.
• MEDICAL BENEFIT IS UNIFORM & NEED BASED. CASH BENEFITS ARE PAID AS PER
ENTITLEMENT.
• WORKERS DRAWING WAGES UPTO Rs. 15000/ p.m. ARE COVERED.
*Note: The threshold limit in respect of shops and other establishments has been brought
down to 10 by eleven State Governments and other states are in the process of doing so.
 CONSTITUTION OF CORPORATION

• THE CORPORATION COMPRISES REPRESENTATIVES OF

EMPLOYEES, EMPLOYERS, THE CENTRAL GOVT., STATE GOVTs,
MEDICAL PROFESSION & THE PARLIAMENT.
• STANDING COMMITTEE CONSTITUTED FROM AMONG
MEMBERS OF THE CORPORATION ACTS AS EXECUTIVE BODY.
• THE MEDICAL BENEFIT COUNCIL, A STATUARY BODY, ADVISES
THE CORPORATION ON MATTERS RELATED TO MEDICAL CARE
TO THE BENEFICIARIES.
• THE DIRECTOR GENERAL ACTS AS THE CHIEF EXECUTIVE
OFFICER OF THE CORPORATION.
IMPLEMENTATION OF RIGHT TO INFORMATION IN ESIC

• ESIC IS A PUBLIC AUTHORITY UNDER RTI ACT,2005.

• PROVISIONS OF THE ACT HAVE BEEN IMPLEMENTED IN ESIC
SINCE 12/10/2005.
• PUBLIC INFORMATION OFFICERS & APPELLATE AUTHORITIES
HAVE BEEN DESIGNATED IN HQRS. AND FIELD UNITS -
REGIONAL/SUB-REGIONAL/DIVISIONAL & BRANCH OFFICES,
AND ESIC HOSPITALS & DISPENSARIES etc.
• LIST OF CPIOs / APPELLATE AUTHORITIES IS AVAILABLE ON ESIC
WEBSITE.
 CATEGORIES OF DOCUMENTS HELD IN ESIC

(A) ADMINISTRATION (ALL OFFICES)

a) PERSONAL RECORDS OF OFFICERS AND EMPLOYEES OF THE

CORPORATION SUCH AS SERVICE BOOK, SERVICE CARD, CONFIDENTIAL
REPORTS (APARS), PROBATION PROGRESS REPORTS PERSONAL FILES,
VARIOUS HYPOTHECATION DOCUMENTS FOR LOANS AND ADVANCES
TAKEN.
b) SENIORITY LIST
c) RECRUITMENT REGULATIONS
d) DPC MINUTES
e) INSTRUCTIONS ON ESTABLISHMENT MATTERS
f) RECORDS INVOLVING RECRUITMENT OF STAFF AND OFFICERS
g) RECORD OF ALL PURCHASES MADE, SERVICE AND MAINTENANCE OF
THE FURNITURE/FIXTURES AND EQUIPMENTS IN THE OFFICES,
DISPENSARIES AND HOSPITALS
……..CONTD.
 ONLY IN HQRS. OFFICE
h) AGENDA/MINUTES OF MEETINGS OF ESI CORPORATION &
STANDING COMMITTEE OF ESIC.

i) LIST OF MEMBERS OF CORPORATION/STANDING COMMITTEE

WITH NAMES & CAPACITY IN WHICH THEY ARE REPRESENTED.

j) SANTIONED/IN-POSITION STRENGTH OF OFFICERS & STAFF IN

HQRS. OFFICE/DIFFERENT REGIONS/SUB-REGIONS AND OTHER
OFFICES.

k) LOCATION OF ESTABLISHMENTS

l) CONSTITUTION OF ESI CORPORATION/STANDING

COMMITTEE/MEDICAL BENEFIT COUNCIL.
(B) REVENUE BRANCH OF HQRS. OFFICE

a) INSTRUCTIONS ON REVENUE MATTERS

b) DATA ON MONTH WISE CONTIBUTION INCOME RECEIVED.

c) SUPREME COURT CASES.

D DOCUMENTS OF PHASED PROGRAMME FOR

IMPLEMENTATION OF SCHEME IN NEW AREAS.

e) DOCUMENTS RELATING TO IMPLEMENTATION OF SCHEME IN

AN AREA i.e. NOTIFICATIONS OF IMPLEMENTATION
(C) REVENUE BRANCHES OF REGIONAL OFFICES

(a) C-1 REGISTER CONTAINING DETAILS OF GENERAL AND

UNCOVERED(MARGINAL) UNITS.
(b) SC-15 REGISTER CONTAINING DETAILS OF INSPECTIONS DONE.
(c) FILES OF INDIVIDUAL EMPLOYER COVERED UNDER ESI ACT.
(d) PROCECUTION CASES FILED BY THE CORPORATION UNDER SECTION 84 AND
85 OF ESI ACT.
(e) CASES FILED BY THE EMPLOYERS UNDER SECTION 75 OF ESI ACT.
(f) MEDICAL BOARD REGISTER.
(g) CONSTITUTION OF MEDICAL BOARD.
(h) AGENDA AND MINUTES OF MEETINGS OF REGIONAL BOARDS.
(D) DOCUMENTS HELD IN BRANCH OFFICES

(a) RETURNS OF DECLARATION FORMS.

(b)DECLARATION FORM SUBMITTED IN RESPECT OF EACH EMPLOYEE.
(c) LIVE LIST OF IP’S WHO ARE ENTITLED TO MEDICAL BENEFIT.
(d)DETAILS OF BENEFITS AVAILED BY EACH EMPLOYEE FROM TIME TO
TIME.
(e) ALL REGULATION CERTIFICATES FURNISHED BY AN IP FOR BENEFIT
PAYMENT.
(f) ACCIDENT REPORTS AND ALL CORRESPONDING PAPERS.
(g) REGISTER FOR ALLOTMENT OF INSURANCE NUMBER.
(h)R.C. REGISTER.
(E) MEDICAL DIVISION (HQRS.) AND HOSPITALS

(i) MEDICAL DIVISION

(a) SANCTIONED STRENGTH MEDICAL/PARA-MEDICAL/AND ADMINISTRATIVE
PERSONNEL IN EACH ESIC HOSPITAL/DISPENSARY.
(b) AGENDA AND MINUTES OF MEETING OF MEDICAL BENEFIT COUNCIL.

(ii) HOSPITALS
(a) DUTY CHART OF GROUP A,B,C,D EMPLOYEES.
(b) RECORDS OF INDOOR PATIENTS.
(i) CENTRAL ADMISSION REGISTERS
(ii) DETAILS OF SURGERY DONE ON EACH DAY.
(iii) CENSUS OF IN-PATIENTS.
(iv) DAILY ATTENDANCE OF PATIENTS IN OPD.
(v) STATISTICAL DATA OF ADMISSION AND DISCHARGE OF
PATIENTS.
(vi) INDEXING-DIAGNOSTIC AND OPERATIONS CODING.
(vii) RECORDS OF RECEIPT AND DISTRIBUTION OF
DRUGS/DRESSINGS.
(F) FINANCE AND ACCOUNTS DIVISION IN HQRS. OFFICE
(i)INVESTMENT POLICY UNDER RULE 27 OF ESI CENTRAL RULES-1950.
(i) MONTHLY ACCOUNTS
(ii) RECEIPT BOOKS
(iii) BANK SCROLL
(iv) SCHEDULE SHEET

(G)PUBLIC RELATIONS BRANCH(HQRS. OFFICE)

(i) ANNUAL REPORTS OF ESIC.

(ii) ANNUAL ACCOUNTS.
 RECEIPT & DISPOSAL OF REQUESTS FOR INFORMATION &
APPEALS (IN HQRs)
YEAR APPLICATIONS NO. OF NO. OF NO. OF 1ST NO. OF 2ND
RECEIVED APPLICATION IN APPLICATION IN APPEALS APPEAL
WHICH WHICH (DEPARTMENTAL (TO CIC)
INFORMATION INFORMATION )
PROVIDED DENIED

2005-06 15 15 NIL NIL NIL

2006-07 119 118 1 19 2

2007-08 236 236 1 28 15
2008-09 451 451 NIL 32 16
2009-10 563 563 NIL 74 10
2010-11 627* 627 NIL 82 36

* TOTAL APPLICATION RECEIVED IN 2010-11 : 806

REQUESTS TRANSFERRED TO OTHER CPIO’S : 179
CASES IN WHICH INFORMATION PROVIDED : 627
 RECEIPT & DISPOSAL OF REQUESTS FOR INFORMATION
& APPEALS (ALL OFFICES)

APPLICATIONS NO. OF NO. OF AMOUNT

year RECEIVED APPLICATION IN APPLICATION IN RECEIVED
WHICH WHICH (APPLICATION
INFORMATION INFORMATION FEE & OTHER
PROVIDED DENIED CHARGES IN Rs.)
2005-06 108 106 2 6612
2006-07 840 812 28 32106
2007-08 1615 1578 37 47914
2008-09 2142 2082 60 41322
2009-10 2940 2834 106 53486
2010-11 3669 3532 137 57114
2009-10
 ANNUAL ACTION PLAN (RTI) - 2011-12

• To provide Information sought by the applicants within 30 days.

• Applications seeking information on activities relating to other offices
be transferred to concerned offices within 5 days under intimation to
the applicant. 
• To coordinate with deemed CPIOs for expeditious disposal of requests.
• To assist the 1st appellate authority (I.C. & M.C.) in timely disposal of
appeals.
• To liaise with the office of Central Information Commission in
connection with appeals/complaints preferred by appellants and to
comply with the decisions of the Commission.
• To compile annual return on RTI Matters and forward it to the Ministry
of Labor & Employment and to Central Information Commission.
• To up-date information related to RTI on ESIC website.
 CHALLENGES & OPPURTINITIES
CHALLENGES:
• ADHERING TO TIME LIMIT FOR PROVIDING INFORMATION TO THE
CITIZENS.
• DIGITALIZING ALL RECORDS.
• DISSEMINATION OF ALL INFORMATION ON ESIC WEBSITE.
• REGULAR UPDATION OF INFORMATION ON THE WEBSITE.
OPPURTINITIES:
• COMPUTERISATION OF RECORDS BY USING INFORMATION
TECHNOLOGY.
• TRANSPARENCY IN ADMINISTRATION AND RESOLVING GRIEVANCES
WITHOUT RESORT TO COURT PROCEEDINGS.
• EMPOWERING STAKEHOLDERS TO PARTICIPATE IN DECISION
MAKING PROCESS.
• ELIMINATING CHANCES OF CORRUPTION.
 SUGGESTIONS
(i) THE NUMBER OF POINTS ON WHICH INFORMATION IS DESIRED BY
THE APPLICANT MAY BE RESTRICTED TO MAXIMUM THREE PER
APPLICATION.

(ii) THE TIME LIMIT FOR PROVIDING INFORMATION BY THE PUBLIC

AUTHORITY SHALL BE 30 WORKING DAYS INSTEAD OF 30 DAYS.

(iii) PROVISION MAY BE MADE FOR SPECIAL PAY TO CPIO AS HIS

DUTIES INVOLVE EXTRA WORK IN ADDITION TO HIS NORMAL
DUTIES.

(iv) WHILE WORKING OUT DELAY FOR IMPOSING FINE, SATURDAY,

SUNDAY AND CLOSED DAYS SHALL BE EXCLUDED AND IF PART
INFORMATION HAS BEEN PROVIDED AMOUNT OF FINE SHOULD
BE REDUCED ACCORDINGLY.
“A customer is the most important visitor on our premises. He is
not dependent on us. We are dependent on him. he is not an
interruption on our work. He is the purpose of it. He is not an
outsider on our business. He is a part of it. We are not doing him
a favor by serving him. he is doing us a favor by giving us an
opportunity to do so” --

Mahatma Gandhi
22
THANK YOU.