Interpersonal Skills in

Educational Supervision
- Mr. Clyde Drexler I. Tapawan
Our GOAL is to become…

PROFESSIONA TEAM
CREATIVE
L BUILDER
These are the behaviors and
tactics a person uses to interact What
with others effectively… Interpersonal
skills means?
Types of Interpersonal
Skills
COMMUNICATION SKILLS

EMOTIONAL INTELLIGENCE

TEAM WORK

NEGOTIATION SKILLS

DECISION MAKING
Communication Skills

Communication skills are critical when you want to make a

point, interact with coworkers, seniors or juniors or
communicate with clients.
 Two components of communication

Verbal
Communication: By
verbal communication, we
refer to a person’s ability
to understand things they
say and the way they say
them.
 Two components of communication

 Non-verbal Communication: You might not have focused on it, but

the spoken word is not the only way you communicate with others.
Sometimes, it’s your body language, tone or gestures that can
communicate your thoughts or message.
 Emotional Intelligence

How often do you feel that things could be

different if you had reacted differently to a
situation?
 Emotional Intelligence

 emotions can be a strength when

channeled effectively. By
developing the ability to
understand and manage our own
as well as other’s emotions, we
can become successful in life.
 Team WORK

 You need to work on your

teamwork skills. Those who are
better accustomed to working with
others in a group or team
environment may find it easier to
succeed in a professional context,
especially in an organization.
 Negotiating skills

 Once you master the art of negotiation,

you’ll be able to frequently extract a
mutually agreeable outcome from a
discussion. A good negotiator makes
everyone feel like a winner while also
getting what they want out of a deal or
negotiation.
Conflict resolution and decision making

CONFLICTS ARE
UNAVOIDABLE…
 Conflict resolution and decision making

You need to apply your conflict resolution

skills …
 Conflict resolution and decision making

Through your skills, you can make

others see your point of view and
make them agree to a solution that
works best. The ability to consider
the pros and cons of a situation and
take all points of view into
consideration is important for
effective decision-making
Supervisor Interpersonal
Skills

COMMUNICATION

CONFLICT RESOLUTION

EMPATHY

ASSERTIVENESS
 Communication

 ability to communicate directions and

suggestions to the people he/she
supervises.
 speech should be easy to understand so
other staff members can understand
her without difficulty.
 the ability to express her thoughts
verbally in terms her staff can
comprehend.
 Conflict Resolution

A supervisor needs to
learn to use the conflict
as a way to create
positive change without
letting a situation get out
of control.
 Empathy

 refers to understanding how another

person feels in a particular situation.
 an empathetic supervisor is able to
ascertain an employee's feelings about a
particular matter and deal with them.
 Empathy also enables you to better
understand other staff members' actions
and needs in the workplace.
 Assertiveness

 allows a supervisor to exercise firm

leadership of the shift and staff he is in
charge of.
 supervisor without a level of assertiveness is
more likely to lose control of staff members
or back down in a conflict situation.
 assertive supervisor is able to stick to his
decisions and enforce rules set by the
company.
Thank You
Fellow classmates!!!