INTRODUCTION

TRAINING

It refers to a planned effort by a company to facilitate the learning of

job-related competencies, knowledge, skills, and behaviours by
employees.
 Flippo defines training as ‘ the act of increasing the knowledge and skills of an
employee for doing a particular job.’
 Lynton and Pareek – Training is defined as one that consists largely well-
organised opportunities for participants to acquire necessary understanding
and skills.’
INTRODUCTION

Competencies –Knowledge, skills and behaviours critical for successful job

performance.
The goal of training is for employees to master the knowledge, skills, and
behaviours emphasized in training and apply them to their day-to-day
activities.
Gaining competitive advantage by training –intellectual capital
High Leverage training –benchmarking-continuous learning –linked to
performance
TRAINING DESIGN
FORCES /FACTORS

 Economic Cycles
 Globalisation
 Increased value of human capital
 Focus on the link to the business strategy
 Changing demographics and diversity
 Talent management
 Customer service and quality
 New technology
 High-performance work systems