PHÂN TÍCH KINH DOANH (BA)

Chương 1
GIỚI THIỆU CHUNG
(General Introduction)
19/04/2023

Nguyễn Duy Thanh

(thanhnd@buh.edu.vn)
 AGENDA

 Definition

 Introduction to Business Analysis

 Introduction to BABOK V3…

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 DEFINITION

Business Analysis (BA) is the application of knowledge,

skills, tools and techniques to identify business needs
and recommend relevant solutions; and to elicit,
document, and manage stakeholder requirements.

PMI (2015)

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 Business Analysis Beyond Projects

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 Why Business Analysis? (1 of 2)

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 Why Business Analysis? (2 of 2)

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 Who is a Business Analyst?

• Business analyst is responsible for eliciting the actual needs of

stakeholders
• The business analyst play a role in aligning the designed and
delivered solutions with the needs of stakeholders
• The activities that business analysts perform include:
– Understanding enterprise problems and goals
– Analyzing needs and solutions
– Devising strategies
– Driving change
– Facilitating stakeholder collaboration
– Others (…).
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 Certifications of IIBA

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 Certifications of PMI

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 Introduction to BABOK V3 (1 of 2)

• The primary purpose of the BABOK® Guide is to define the

profession of BA and provide a set of commonly accepted
practices

• It helps practitioners discuss and define the skills necessary to

effectively perform BA work

• The BABOK® Guide is a common framework for all

perspectives, describing BA tasks that are performed to
properly analyze a change or evaluate the necessity for a
change…

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 Introduction to BABOK V3 (2 of 2)

1. Business Analysis Planning and Monitoring (BAPM)

2. Elicitation and Collaboration (EC)
3. Requirements Life Cycle Management (RLCM)
4. Strategy Analysis (SA)
5. Requirements Analysis and Design Definition (RADD)
6. Solution Evaluation (SE).

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 Structure of BABOK Guide

• The core content of the BABOK® Guide is composed of BA tasks

organized into Knowledge Areas:
– Knowledge Areas are a collection of logically (but not
sequentially) related tasks
– These tasks describe specific activities that accomplish the
purpose of their associated knowledge area.

• The Business Analysis Key Concepts, Underlying Competencies,

Techniques, and Perspectives sections form the extended
content in the BABOK® Guide that helps guide business analysts
to better perform BA tasks...

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 KNOWLEDGE AREAS (1 of 7)

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 KNOWLEDGE AREAS (2 of 7)

Describes the tasks that

business analysts perform to
organize and co-ordinate the
efforts of business analysts
and stakeholders.

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 KNOWLEDGE AREAS (3 of 7)

Describes the tasks

that business analysts perform
to prepare for and conduct
elicitation activities and
confirm the results
obtained

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 KNOWLEDGE AREAS (4 of 7)

Describes the tasks that

business analysts perform in
order to manage and maintain
requirements and design
information from inception to
retirement

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 KNOWLEDGE AREAS (5 of 7)

Describes the business

analysts work that must be
performed to collaborate
with stakeholders in order to
identify a need of strategical
or tactical importance

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 KNOWLEDGE AREAS (6 of 7)

Describes the tasks that

business analysts
perform to structure and
organize requirements

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 KNOWLEDGE AREAS (7 of 7)

Describes the tasks that

business analysts perform to
assess the performance of and value
delivered by a solution in use by the
enterprise and to recommend
remove barriers or constraints that
prevent the full realization of
the value

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 Knowledge Area Relationships

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 TASK (1 of 2)

• Tasks is a discrete piece of work that may be performed

formally or informally as part of BA:

• Tasks are grouped into knowledge areas

• The business analysts perform tasks from all knowledge areas

sequentially, iteratively or simultaneously...

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 TASK (2 of 2)

• Each task in the BABOK® Guide is presented in following

format:
– Purpose
– Description
– Inputs
– Elements
– Guidelines / Tools
IGTO
– Techniques
– Stakeholders
– Outputs.
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 BUSINESS ANALYSIS KEY CONCEPTS

• Business Analysis Key Concepts define the key terms needed

to understand all other content, concepts and ideas within the
BABOK® Guide

• They consists of:

– Business Analysis Core Concept Model™ (BACCM)
– Key Terms
– Requirements Classification Schema
– Stakeholders
– Requirements and Design.

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 UNDERLYING COMPETENCIES
• Underlying Competencies reflect knowledge, skills,
behaviors, characteristics and personal qualities that help
one successfully perform the role of the business analyst

• Underlying competencies have the following structure:

– Purpose
– Description
– Effectiveness Measures.

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 TECHNIQUES (1 of 2)

• Techniques provide additional information on ways that a

task may be performed

• Techniques have the following structure:

– Purpose
– Description
– Elements
– Usage Considerations.

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 TECHNIQUES (2 of 2)

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 PERSPECTIVES

• Perspectives are used within the BA work to provide focus to

tasks and techniques specific to the context of the initiative

• The perspectives included in the BABOK® Guide are:

– Agile
– Business Intelligence
– Information Technology
– Business Architecture
– Business Process Management.

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