NATIVE BUSH SPICES

AUSTRALIA
INTRODUCTION
• NATIVE BUSH SPICES AUSTRALIA ESTABLISHED IN 2010 IN COFFS HARBOUR, NEW SOUTH WALES. IT IS A COMPANY
THAT CATER FOR AUSTRALIAN NATIVE FOOD PRODUCTS. IT IS ESTABLISHED TO HANDLE DEMAND FOR NATIVE FOOD
PRODUCTS IN AUSTRALIA. IT HAS ORGANIC CERTIFICATION FOR ITS PRODUCTS RANGE.

• 
INTRODUCTION
• THE PROJECT SCOPE IS TO CREATE ADDITIONAL FORM OF FACILITY FOR NATIVE BUSH SPICES AUSTRALIA IN SELLING
ITS PRODUCT, IN THIS CASE IT IS A WEBSITE THAT WILL PROVIDES LIST OF PRODUCTS AND ONLINE ORDER
CAPABILITIES. THE BUSINESS IS LACKING IN ONLINE MEDIA THAT HAS BECOME TODAY’S LIFESTYLE. BY GOING
ONLINE, NATIVE BUSH SPICES AUSTRALIA CAN PROMOTE MORE OF ITS PRODUCTS BY FOLLOWING TODAY’S TREND OF
EVERYTHING IS AVAILABLE IN ONLINE PURCHASING, INCLUDING AUSTRALIA NATIVE FOOD PRODUCTS.
INTRODUCTION
• WORKPLACE HEALTH AND SAFETY ACT 2011
• NATIVE BUSH SPICES AUSTRALIA GUARANTEES SAFETY AND HEALTHY WORKPLACE FOR ITS EMPLOYEES. THE WEBSITE IS
MEANT TO TRANSFORM WORKPLACE INTO ONLINE ADEPT THAT WILL GO ACCORDING TO WHS REGULATION AND DOES NOT
BRING ANY HARM TO ITS EMPLOYEES.

• 
• FOOD AND HEALTH SAFETY ACT
• NATIVE BUSH SPICES AUSTRALIA HAS GOTTEN ITS ORGANIC CERTIFICATION THAT SHOWS ITS FOOD AND HEALTH SAFETY
OF ITS PRODUCTS. IT HAS SUCCESSFULLY SOLD IN MANY SUPERMARKETS AND HEALTH STORES THROUGHOUT AUSTRALIA.
BUSINESS NEEDS
• NATURE BUSH SPICES AUSTRALIA OBJECTIVE IS INCREASE SALES AND BRAND AWARENESS.. ONLINE IS THE
STRONGEST TOOL AVAILABLE RIGHT NOW IN INCREASING MORE ACCESS TOWARDS BRAND.

• THIS WEBSITE PROJECT WILL CREATE A GATEWAY FOR NATURE BUSH SPICES AUSTRALIA TO REACH OUT THOSE
MARKETS AS WELL PROVIDE MARKET WITH FACILITY IN GETTING AUSTRALIA NATIVE PRODUCTS.
SUCCESS CRITERIA
• WEBSITE IS ONLINE AND OPERATIONAL

• WEBSITE ABLE TO CATER PURCHASES FROM CUSTOMERS

• THE NEW PLATFORM, WEBSITE, HAS COVER THE REQUIRED CONTENT FROM NATURE BUSH SPICES
AUSTRALIA INCLUDING ITS PRODUCTS LINE UP
ASSUMPTION

• THE WEBSITE IS THE OVERALL OBJECTIVE OF THE COMPANY EXPANSION STRATEGY AND FOLLOWING THE
WORLD’S TREND TODAY. THE WEBSITE WILL PROVIDE FULL CONTENT OF NATIVE BUSH SPICES AUSTRALIA
AS WELL PURCHASE CAPABILITIES IN THE WEBSITE FOR ITS PRODUCTS. DELIVERY OF PURCHASES WILL
BE ARRANGED ACCORDINGLY WITH TIMELY SCHEDULING.
PRELIMINARY RISK ASSESSMENT

• WEBSITE DOWNTIME THAT WILL CAUSE REDUCE OF INTEREST TOWARDS BRAND

• INCAPABILITY STAFF IN MAINTAINING WEBSITE OPERATIONS (TRANSACTION)

• PRODUCT OUT OF STOCK CAN REDUCE TRANSACTIONS

• WEBSITE MAINTENANCE TAKES LONGER THAN EXPECTED THAT CAN DISRUPT OPERATIONAL
 • NATIVE BUSH SPICES AUSTRALIA
• OPERATIONS MANAGER
STAKEHOLDERS
• MARKETING COORDINATOR
• CUSTOMER SERVICE OFFICER
• WEBSITE DESIGNER
IMPACT

• IT WILL BRING SEVERAL JOB OPPORTUNITIES AS IT WILL REQUIRE ADDITIONAL STAFF IN ECOMMERCE
THAT WILL DEAL WITH NEW WEBSITE AND ITS ONLINE TRANSACTION.
PROJECT MEMBER ROLES
• MANAGEMENT (OPERATION MANAGER)
• OVERSEER PROJECT DEVELOPMENT
• PREPARE SOP FOR WEBSITE AND ONLINE TRANSACTION OPERATIONS
• PROJECT MANAGER (MARKETING COORDINATOR)
• LEAD PROJECT DEVELOPMENT FROM BEGINNING UNTIL THE END
• PREPARE CONTENT FOR THE WEBSITE
• ECOMMERCE STAFF
• ASSIST MARKETING COORDINATOR FOR THE CONTENT
• JOIN TRAINING PROVIDED
• CUSTOMER SERVICE OFFICER
• JOIN TRAINING PROVIDED
• ASSIST OPERATION MANAGER
 Risk Likelihood Severity Treatment/control methods

Maintenance overtime Remote Moderate Prepare lead time to provide more time for

maintenance

Downtime Remote Catastrophe Customer service contact customer that has

RISK
transaction and explain the situation

High importance to get it fix

MANAGEMEN
T Product out of stock Remote Low Customer service contact customer with

product options

Staff incapability in website Occasional Moderate Provides training

operations
 Communication type Description Who

 
 

Email Periodic weekly progress report Marketing coordinator and operation manager

PROJECT
Meeting (direct or online) Weekly progress meeting All project members

COMMUNIC
Online group (WhatsApp) It is for direct communication line All project members

ATION
and or texting and direct for progress status updates

phone call
 Cost area Details Estimated cost

Website design Designing the website AUD 3000

BUDGET
Website domain hosting Domain hosting AUD 150 / yearly

Website maintenance and updates Maintain website integrity and updates AUD 1000 / yearly

Marketing content development Create website marketing content AUD 500

Training Training for staff in website operational AUD 500 / training package

of transaction and purchases

eCommerce eCommerce staff that will assist in Monthly salary base

online transaction

Staff They will handle website operations in Monthly salary base

regards to transaction

  TOTAL AUD 5150 + 3 additional staff salary

THANK YOU