CLIENTELE AND

AUDIENCES IN
SOCIAL WORK
Well-Functioning
Society

•Welfare
•Well-being

Social Work
- is mandated to
promote the welfare and
well- being of a society.
 CONTEXTUALIZING THE
SOCIAL WORK PRACTICE

SINCE SOCIAL WORK IS CONSIDERED TO BE

THE ONLY PROFESSION THAT'S HAS THE
RESPONSIBILITY AND MANDATE TO PROVIDE
SOCIAL SERVICES, PRACTITIONERS SHOULD
BE RIGOROUSLY TRAINED AND MUST ACQUIRE
THE EXPERTISE NEEDED TO PROVIDE THE
NECESSARY SERVICES TO THEIR CLIENTS.
BIG IDEA :

The client is the best

person to affirm the
purpose of a
profession.
 THE ATTRIBUTES OF
SOCIAL WORK :

✓well-organized application of the knowledge and skill

used to address various issues directly or indirectly
affecting the welfare and well-being of people.
✓Practiced in different levels and context through
organized network of professional social workers.
✓Observance of ethical norms established by the
profession & the sanction of society.
✓Carried out in cooperation with other helping disciplines
and organizations.
 SOCIAL WORKER

- is linked to a general practitioner as he or she is

expected to possess a wide range of skills so as intervene
effectively in;
1. the common personal and emotional problems of client,
and
2. The common social problems faced by groups,
organizations, and the larger community.
- also need to evaluate themselves through SWOT
Analysis to better gauge their ability and limitations in
addressing their client's problems.
 SOCIAL WORKERS PRACTICE THEIR
PROFESSION THROUGH THEIR
CLIENTELE AND AUDIENCE:

• children • mental health • substance abuser

• community • medical services • mental - developmental
• family services • public assistance disabilities
• corrections • school social work• other disabilities
• group services • aged • occupation social work
 BIG IDEA :

Social work is often underrated

despite its great impact to people's
lives. Part of the challenge of the
social worker's profession is the
many roles that have to be played.
 CLIENTELE
VERSUS
APPLICANT

1 2

CLIENT APPLICANT
Applicant- are not entering into any
Client- is someone who makes an explicit
agreement with the social worker to solve
agreement with a social worker about the
their issue. More often than not, social
purpose of their work together.
workers encounter participants or
resisters.
GOALS OF THE CLIENT AND
THE SOCIAL WORKER:
GOALS OF THE CLIENT AND
THE SOCIAL WORKER:
 BIG IDEA :

When a client musters the courage to

seek help from a social worker, he or
she forms expectations of the
possible result of their meeting,
session, or transaction.
MODELS OF A SOCIAL WORKER'S PERSPECTIVE TOWARD A
CLIENT:
 ADDRESSING THE NEEDS OF INDIVIDUALS,
GROUPS, ORGANIZATIONS, AND COMMUNITIES

•Social work with •Social work with

individuals. the community.
•Social work with
families.
•Social work with
organizations.
•Social work with
groups.
1. Social Conversation Groups
- these are groups formed by people
who have similar experiences and
who would like to share these
experiences to each other for
introspection and for assistance
2. Recreational Groups
- may offer little more than physical
space and the use of some
equipment to provide activities for
enjoyment and exercise.
3. Recreation-Skill Groups
- these are task-oriented groups led
by adviser, coach, or instructor so
that members can develop certain
set of skills, while at the same time
enjoying recreation activities.
4. Education Groups
- almost similar to recreation-skill,
education groups also require the
development of knowledge and more
complex skills, but these groups resemble
a class, with considerable group
interaction where discussions are
encouraged.
5. Task Groups
- these are instructional rather than
recreational groups that are
assigned with a specific set of tasks
or objectives.
6. Problem-solving and
Decision-making Groups
- these groups are given scenarios
similar to their own, which they need
to process and come up with various
solutions.
7. Self-help Groups
- these are groups composed of
volunteer members within the same
socioeconomic backgrounds, who
come together to solve common
problems through self-help and mutual
help.
8. Socialization Groups
- these groups are meant to make
members' attitudes and behaviors
more socially acceptable through
social skills development, increase
of self- confidence, and improvement
of planning abilities.
9. Therapy Groups
- member of these groups provide
counsel for those with severe
emotional or personal problems.
10. Sensitivity Groups
- the main goal of these groups is to
improve interpersonal awareness by
making people relate to one another
in an intimate manner and self-
disclosure through group
experiences.
 COMMUNITY PRACTICE

- also known as social planning, community planning,

locality development, community action, social action,
macro practice, community organization, or community
development.

- the process of stimulating and assisting the local

community to evaluate, plan, and coordinate its efforts to
provide for the community's health, welfare, and
 Furthermore, Zastrow suggested that:
The most basic skill needed in community
practice is the ability to work effectively with
people;
Community practice primarily involves working with
individuals and with groups;
✓Every practicing social worker occasionally becomes
involved in community practice projects;
✓Seeing a community project developed, approved,
and implemented is immensely gratifying; and
✓Community practice efforts are often fun.
 BIG IDEA :

What is good for a individual is also

good for his or her family, group,
organization, or community. Affecting
the life of one affects the life of many.
Thank you for
listening
Prepared by: 11 - HUMSS 2 PIETY