OBTAINING AND

LAYING OUT
OPERATING
FACILITIES
WHAT ARE OPERATING
SYSTEMS?
 CONSIST OF THE
INPUTS, PROCESSES,
AND OUTPUTS OF A
BUSINESS.
 INPUTS
ARE MATERIALS, PEOPLE, MONEY,
INFORMATION, MACHINES, AND
OTHER PRODUCTIVE FACTORS.
 PROCESSES
CONVERT THESE INPUTS INTO
PRODUCTS CUSTOMERS WANT.
 OUTPUTS
ARE THE PRODUCTS PRODUCED
AND THE SATISFACTIONS TO
EMPLOYEES AND THE PUBLIC
OPERATIONS OR PRODUCTION
IS CONVERTING INPUTS INTO
OUTPUTS FOR CUSTOMERS
EXAMPLE OF
OPERATING
SYSTEM
Types of Stores
 Convenience goods stores

are products that customers buy often, routinely, quickly, and in

any store that carries them
 Shopping goods stores
are goods that customers buy infrequently, after shopping at
only a few stores.
 Specialty goods stores
are bought infrequently, often at
exclusive outlets, after special
effort by the customer to drive to
the store.
 Seasonal stores
are those that target customers for specific
seasons or events. Some are open year-round and
some are only open seasonally
Types of Locations
DOWN TO WN L OCA T I ON S
IV IT IES , A S G O VE RN M ENT,
C T B US IN ES S -O R IE N TE D AC T
ATTRA AR GE F IRM S ARE
S , A N D H EAD OF FIC ES O F L
FINAN CIA L B US IN E SS E
T H E D OW NT O W N A R E A .
USUALLY LOCATED IN
FRE E S T A N D IN G S T OR E S
L LY BE ST F OR CU STO MERS
RIO U S LO C AT ION S A R E U SUA
FOUND IN VA
R A ND O R C O M P A NY L O YA LTY.
WHO HAVE B
SHOPPING C E N T E R S
R AF FIC A C C O RD ING TO THE
ND AR E D ES IGNE D TO D RAW T
VARY IN SIZE A D IN T HEM
H E S TORE S TO B E INC L UD E
PLA NNED N A TUR E O F T
ANCHO R S T OR E S
F F IC IN A SHO PP ING C ENT ER
E T HA T GE NE RA TE HEA VY TRA
ARE THOS
 DECIDE ON THE BEST LAYOUT
The objective in layout planning is to obtain the best placement of
furniture and fixtures; tools, machines, and equipment; storage and
materials handling; service activities such as cleaning and
maintenance; and places for employees and customers to sit, stand,
or move about.
Types of Layout
HOW TO IMPROVE
OPERATIONS
 State the Problem

As usual, it is best to begin

by clearly stating the
problem—not a symptom
of the problem. Ask
questions such as, Is the
cost of the work too high?
Is the quality of the
service low? Is the service
to customers delayed?
Collect and Record Information
This step consists of collecting
information for the what, how,
where, who, why, and when of the
work being done
 Develop and Analyze Alternatives
Listing the available alternatives is basic to any type of analysis
and a critical step in decision making. All work and services can be
performed in many ways, and products can be made from many
different materials.
 Select, Install, and Follow Up on New Methods

Using your objectives, such as lower costs or better service, as

a guide, pick the method that best suits your goals. Installing
this new method includes setting up the physical equipment,
gaining acceptance, and training workers
THANK
YOU ,,,