WRITING EMAILS

• Do you send emails? Is sending emails your

primary way of written communication?
• If you send emails, who are they usually for?
What are they about?
• Do you agree with the claim that email will
become the principal way of communication
among people? Can you think of any
disadvantages of emails?
 Things You Should Know

You must choose between a formal or informal

tone when writing an email.
Using the wrong tone in an email can cause
issues with the recipient.
 Formal Informal
An email to a customer  A birthday greeting to a
A job application colleague
An email to your An email to a colleague
manager who is also a good friend
A complaint to a shop A social invitation to a
An email from one friend at your workplace
company to another An email with a link to
company a funny YouTube clip
A message to a friend
on a social networking
site
We normally write a comma after the opening phrase. We
start a new line after the name of the person we’re writing
to.

 Wenormally write a comma after the closing phrase.

We start a new line to write our name at the end.
 Phrases for starting and finishing

Formal Informal

Hi Tim,
Dear Mr. Piper, Hi there Tim,
Starting Dear Sir or Morning/Afternoon
phrases Madam, /Evening Tim,
Hello again Tim,

Rgds,
Yours sincerely,
Ending Yours faithfully, Cheers,
phrases Yours truly, Bye for now,
See you soon,
 “To:” field - he email address of the main receiver
The
“BCC:”
The body field is to
of the hide email
email addresses.

“Subject”
box –
a title for
The end of your email
the email
 Write your email address and your password.
pro
.g
ame
r_bo
y-89
@gm
a il.co
m

o m
le .c
p
a m
ex
@
ti h
sm
john . Name the websites that offer free email
accounts.
 Match the email addresses with the countries
associated with their domain names.

Saudi Arabia / China / Yemen / Kuwait /

France / Japan / Kazakhstan / Ukraine /
1. nikolai@smartsat.ua Libya6./yoshi_morioka@bizi.jp
Iraq
____________________ __________________________
2. munir.khan@gomail.ly 7. b.leclerc@sbbb.fr
____________________ ____________________
3. i.bata@bata.ye 8. tom74@cargo.bj.cn
___________________ ____________________
4. tariq@senen.kw 9. nawaf.sharif@aecconstruction.iq
____________________ ____________________
5. majid@uniriyadh.sa 10.jeremy.smith@hanson.kz
____________________ ____________________
1 the main part of an email where Match
you write the information you want
to communicate a To:
2 click here to send your message b Send
3 the line where you write the title c Subject:
of the message d Cancel
4 the copy line; the line where you e cc:
write the email addresses of other f Attachments
people you want to receive your
g Message
message
5 the blind copy line; an address h Save Draft
here gets a copy of the message, i Spell Check
but other recipients do not know j bcc:
6 click here to specify the file you
want to send (attach) with your
message
7 the line where you write email a To:
address of the person you b Send
are sending your message to c Subject:
8 click here to save your d Cancel
unfinished message without e cc:
sending it f Attachments
9 click here to cancel your
g Message
message
10 click here to check the spelling h Save Draft
of your message i Spell Check
j bcc:

Key: 1 g (message), 2 b (send), 3 c (subject), 4 e (cc), 5 j

(bcc), 6 f (attachments), 7 a (to), 8 h (save draft),9 d (cancel),
10 I (spell check).
 Formal and informal styling
in e-mailing
1 keep your messages short
2 do not use abbreviations unless you are certain
people will understand them correctly
3 use capital letters only for special emphasis
4 do not underline
5 put a complete line space between paragraphs
6 check the attachments
7 make sure your spelling and grammar are correct
8 make sure you are sending your email to the right
person.
https://
learnenglish.britishcouncil.org/business-english/english-for-emails/unit-1-email-addr
esses
https://
learnenglish.britishcouncil.org/business-english/english-for-emails/unit-4-starting-an
d-finishing-emails
https://www.wikihow.com/Write-an-Email
https://ru.pinterest.com/pin/430586414357594824/
https://ru.pinterest.com/pin/551339179353076014/
https://ru.pinterest.com/pin/76561262396213177/