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Title

T
EMAIL WRITING

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Introduction
"A message that is electronically distributed by a computer user over a
network to one or more recipients."
►E-mail is currently the most commonly used communication channel in
business environments, as businesses rely heavily on email to send
messages over long distances in a short amount of time.
►Business email etiquette a set of rules that demonstrate effective,
appropriate, and courteous behavior when sending and receiving emails.
Etiquette rules focus on what messages should be and what they should
include.

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PARTS OF E-MAIL:
From :senderabc@xyzmail.com
To : receiverabc@xyzmail.com
Date : ______
Subject : About the format of email writing.
Salutation :Dear/Respected Friend/Sir, Body
:Body of the email must contains sentences. Every topic should be told or asked in new
paragraph. Use 'Please let me know when need a reply and 'Kindly' or 'Please' for asking help.
Regards , (Complimentary Close which ever you want)
Sender's name (Name of the sender at the end of the email)

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EMAIL CONTENT:
The email content is a communication sent to a customer, prospect, or
subscriber's inbox using an automation platform, a dedicated email
builder, or personally.
1. Writing Style
2. Tone and Punctuation
3. Enumerations
4.Attachments

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IMPORTANT COMPONENTS OF AN EFFECTIVE
E-MAIL:
► Subject: The subject line of an email is similar to a newspaper headline. You need to convey the main idea of ​your email, or the idea you want your
readers to take away from your email. Therefore, be as specific as possible.
►Greetings: Use some kind of greeting. Don't just start with text. Dear Mr.__. It is also becoming increasingly common to write greetings without
commas. b. Dear ____, e.g. Dear ____ 》 Please use plain English. If your writing is too formal or uses irrelevant jargon, it will be difficult for non-
experts to understand.
Use conversational English. Be authentic and realistic.
》 Font is important. I don't even want to read emails because the font is too small, the font is too large, or... otherwise it's hard to read (e.g. 8 point,
everything in bold). Pay attention to the fonts in your presentation. Don't bold the entire email, use an easy-to-read font (such as Arial), and use
standard text like this: B. 9/36.
►Ending: End the message politely. Common endings are: Best regards, Best regards, Greetings, If you didn't put a comma after the greeting at the
beginning of your message, don't put a comma after the end of the word either. B. Thank you very much. Example: Greetings
►Name Enter your name at the end of the message. The most annoying thing is receiving emails that don't include the sender's name. Sincerely, Your
Name Your Occupation or Relationship to the Recipient
► Last Comment Before ending your email, it is polite to acknowledge your readership and add a polite greeting. Final greeting: "Thank you for your
patience and cooperation." or "Thank you for your attention." followed by, "If you have any questions or concerns, please feel free to let us know."

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Thank you

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