Hospitality Flashcards

Lodging
Vocabulary
Accommodatio
n
A place to stay.
(noun)
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Amenitie
s
The things that are available for guests to use or
do in or around the hotel.
(noun)
Balcon
y
An outside space
enclosed with a
protective edge.
(noun)
Ba
r
A place to sit and drink,
and also eat food.
(noun)
Basement
A space under a
building.
(noun)
Bed and breakfast
The price includes the room where you sleep

and the food you eat for breakfast.
(noun)
Bellbo
y
A person who carries
guests’ luggage to their
rooms.
(noun)
Bookin
g
To secure a room to stay in a hotel (same as
reservation).
(noun)
Brochures
An information
booklet.
(noun)
Buffe
t
A counter where you
help yourself to food.
(noun)
Buildin
g
A strong covered area
that protects from the
wind and water.
(noun)
Check-
in
To arrive at a hotel and get access to your room.
(verb)
Check-
out
To leave a hotel and stop using the room.
(verb)
Comfortabl
e
Very soft and cosy.
(adjective)
Complimentar
y
Something that is free.
(adjective)
Concierg
e
A person who can
organise special
requests for hotel
guests.
(noun)
Confir
m
To accept, agree.
(verb)
Credit
Card
A method of payment.
(noun)
Cuisin
e
The prepared food that
is available.
(noun)
Double
room
A room with one bed
that two people can
sleep on.
(noun)
Elevato
r
A way of going up or
down in an
enclosed box driven
by electricity
(American English).
(noun)
Expensiv
e
To cost a lot of money.
(adjective)
Facilitie
s
The areas and items that are provided for use.
(noun)
Fitness centre
An area with a gym

and swimming pool.
(noun)
Front desk
The place where the

receptionist works
(same as reception
desk).
(noun)
Fully
booked
To have no rooms available (same as no
vacancies).
(adjective)
Guest
A person who is staying in a hotel.
(noun)
Hoste
l
A cheap hotel that
caters to young people.
(noun)
Hote
l
A place where people
pay to stay for short
amounts of time.
(noun)
Housekeeping
The people who and

action of keeping the
hotel clean.
(noun)
Information
News or telling you

something useful.
(noun)
In
n
Another name for a
hotel, often found in
the country.
(noun)
Lif
t
A way of going up or
down in an
enclosed box driven
by electricity
(British English).
(noun)
Lobb
y
The entrance area of a hotel, often with places
for guests to sit.
(noun)
Locatio
n
The place where something is.
(noun)
Luggag
e
The bags that travellers
take with them.
(noun)
Luxuriou
s
Something very special, comfortable.
(adjective)
Mai
d
The person who cleans
the rooms in a hotel.
(noun)
Manager
The person in charge of

the hotel.
(noun)
Mini-
bar
A small fridge in a
room with food and
drink that has to
be paid for.
(noun)
Motel
A cheaper hotel.
(noun)
No
vacancies
To have no rooms available (same as fully
booked).
(adjective)
Non-resident
Someone who does not live or sleep there.
(noun)
Parkin
g
An area where you can
leave your car.
(noun)
Pric
e
The cost, how much money.
(noun)
Reception desk
The place where the

receptionist works
(same as front desk).
(noun)
Reception
The area where guests arrive at a hotel and

check-in to their rooms.
(noun)
Receptionist
The person who greats

guests and takes
bookings.
(noun)
Registe
r
A written list of items or names.
(noun)
To arrive at a hotel and claim your room.

(verb)
Requir
e
To
need.
(verb)
Reservatio
n
To secure a room to stay in a hotel (same as
booking).
(noun)
Restaurant
An area that serves

meals.
(noun)
Roo
m
The area in a hotel
where guests stay.
(noun)
Room
service
When a guest orders
food or drink to be
delivered to their
room.
(noun)
Securit
y
The means that are use
to keep something
safe.
(noun)
Single
room
A room with one bed
that one person can
sleep on.
(noun)
Staf
f
People employed by a
hotel.
(noun)
Ti
p
The extra money that a
guest gives to hotel
workers.
(noun)
To give extra money to

someone that helps
you.
(verb)
Twin
room
A room with two beds
for two people to sleep
on.
(noun)
Vacancie
s
To have rooms available.
(noun)
Vale
t
A person who parks
your car for you.
(noun)
Vie
w
What can be seen from the hotel (often the sea,
mountains or something beautiful).
(noun)
Waite
r
The person who serves
food in a restaurant.
(noun)
Weekend
The end of the week (Saturday and Sunday).
(noun)

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Hospitality Flashcards

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Lodging

The price includes the room where you sleep

To arrive at a hotel and get access to your room.

To leave a hotel and stop using the room.

Very soft and cosy.

Something that is free.

To cost a lot of money.

The areas and items that are provided for use.

An area with a gym

The place where the

A person who is staying in a hotel.

The people who and

News or telling you

The place where something is.

Something very special, comfortable.

The person in charge of

Someone who does not live or sleep there.

The cost, how much money.

The place where the

The area where guests arrive at a hotel and

The person who greats

To arrive at a hotel and claim your room.

An area that serves

To give extra money to

To have rooms available.

The end of the week (Saturday and Sunday).

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