Professional Documents
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Company Overview
December 2020
Expense tracking
D2C brands
CUSTOMER
2,500 BASE ACROSS PRODUCTS
000s
INSURANCE
PFM
10% Using 2 or more products
500
BNPL
CREDIT
-
Mar-17 Jun-17 Sep-17 Dec-17 Mar-18 Jun-18 Sep-18 Dec-18 Mar-19 Jun-19 Sep-19 Dec-19 Mar-20 Jun-20 Oct-20 Dec-20
FY17 FY18 FY19 FY20 DEC 2020
Our customers are the next frontier for financial products in India..
2.3 MN CUSTOMER FRANCHISE
$
2k – 5k $
380 $
530
Annual income Median credit limit Avg. bank balance
Rekha Patel, age 32,
customer since 2019. Shops
on Amazon, tracks
household bills on Walnut,
and took a personal loan last
year for a healthcare
procedure
40% living in tier 2 or 60% regular online 95% users of digital
3 cities shoppers payments
A significant number are self-employed.
2.3 MN CUSTOMER FRANCHISE
Examples:
Tax consultant
60% Training center
Jewelry shop
Yoga instructor
.
1.4MN 4MN $
270MN .
HOW INDIA USED
US TO SHOP IN
CUSTOMER PURCHASES GMV DIWALI 2020
ONBOARDED FINANCED
. . .
. ..
. . .
.. .
. . . . .
.
. . . . .
.
..
.
. . ..
.
. . .
. .
..
. .
150K . ..
. . .
1.10
$
..
MONTHLY NEW CAC
CUSTOMERS
Rapid growth in customers and purchases through Covid.
113
1,375
515 97
4,900
72
166
123 1,153 27
229
179 49
49 194
49
FY18 FY19 FY20 FY21P* FY18 FY19 FY20 FY21P*
FY18 FY19 FY20 FY21P* FY18 FY19 FY20 FY21P*
#1 onboarding experience at checkout.
Capital Float logo displayed at start of Only NBFC flow with instant eKYC, 70% approval rate at checkout (prop. Flexible & transparent repayment
product journey powered by bank co-lending model models + merchant data) options at every transaction
Robust trends in customer activity and engagement.
# of repeat purchases by transacting customer cohort* Repeat customer share of GMV financed
14.7
11.2480040
722285
73%
M
J
J
M
J
J
S
S
A
A
A
O
FY19 FY20 SEP 2020
32
16
13
Established
#1 embedded BNPL option covering
partners
~30% of India internet opportunity (+
targeting next wave of middle-income
Market share 26% 50%+ users)
New partners
Walnut is India’s most loved personal finance app.
36%
DAU TO MAU
Deep data insights drive engaging products and features.
4MN $
390MN 10MN $
11MN 40K
Lifetime users with rich Savings balances tracked Bills & payments tracked Spends managed daily Insurance renewals
credit data monthly monthly tracked monthly
$
1.2BN $
40MN
CREDIT LIFETIME
ORIGINATED DEFAULTS
$
0.2BN $
1.0BN 70K 80% ~40%
BUY NOW PAY CASH LINES / LIFETIME VIA UPSELL & USING FOR
LATER LOANS BORROWERS CROSS-SELL BUSINESS
Evolution towards granular, fully digital credit lines.
FY15-18: Large loans, offline sourcing FY19: Gradual shift to granular, FY20: Product consolidation, FY21: Double-down on fully digital,
with tech, wide experimentation automated lines; IL&FS crisis investments in risk & collections proprietary acquisition
Avg. credit advances o/s Customers with credit o/s Average ticket size Credit pricing
($mn) (#) (Rs. LAC) (IRR)
134 133
25,263 10.3
23,159 21.0%
8.4 20.8%
105
99
10,683 18.6%
9,598 3.9
18.3%
1.5
Product
Amit Bhor & Patanjali Somayaji
• Chief Product Officer & Chief Technology Officer.
• Integrated Walnut into CF, scaled buy now pay later, drove shift to more
granular, fully automated digital cash lines
• Ex: Co-founders of Walnut, Azingo, Motorola, Google.