Scribd Logo
Upload

Welcome to Scribd!

  • Communication PowerPoint

    Uploaded by

    Byron Willamson
    3 views6 pages
    This document discusses verbal and non-verbal communication. Verbal communication includes using minimal responses, speaking with warmth, empathy and honesty. Non-verbal communication involves body language, facial expressions, comfortable silences and active listening. Good communication also requires listening, understanding others, role playing, and considering factors like personality, attitudes, expression of views and the communication medium.

    Original Description:

    Copyright

    © © All Rights Reserved

    Available Formats

    PPTX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    This document discusses verbal and non-verbal communication. Verbal communication includes using minimal responses, speaking with warmth, empathy and honesty. Non-verbal communication involves body language, facial expressions, comfortable silences and active listening. Good communication also requires listening, understanding others, role playing, and considering factors like personality, attitudes, expression of views and the communication medium.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    3 views6 pages

    Communication PowerPoint

    Uploaded by

    Byron Willamson
    This document discusses verbal and non-verbal communication. Verbal communication includes using minimal responses, speaking with warmth, empathy and honesty. Non-verbal communication involves body language, facial expressions, comfortable silences and active listening. Good communication also requires listening, understanding others, role playing, and considering factors like personality, attitudes, expression of views and the communication medium.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 6

    Communication

    Verbal & Non-Verbal


    Verbal Communication

    • Minimum Verbal Responses (mmhmm, ok, Uhuh, ja)


    • Warmth (Tone, Volume, Language)
    • Empathy (Caring Questions, Seeking to Understand)
    • Honesty (being genuine, authentic)

    08/31/2023
    Sample Footer Text 2
    Non-Verbal Communication

    • Body Language (Posture, Eye contact)

    • Facial Expressions
    • Comfortable Silences (Growing comfortable in spaces between topics)
    • Active Listening (Paying close attention, paraphrasing/repeating)

    08/31/2023
    Sample Footer Text 3
    LISTENING
    &
    UNDER-
    STANDING

    08/31/2023
    Sample Footer Text 4
    ROLE
    PLAY
    FACTORS AFFECTING COMMUNICATION

    Personality

    Attitudes & Values

    Expression of Views & Feelings

    Respecting Others’ Feelings

    Medium of Communication

    08/31/2023
    Sample Footer Text 6

    You might also like