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PONDER ON THIS:

ARE ALL CONTROVERSIES


CONSTRUCTIVE OR DESTRUCTIVE?
THE ANSWER:
IT DEPENDS!

IF YOU HAVE A RECEPTIVE


MINDSET AND FOLLOW THE RIGHT
APPROACH.
CONSTRUCTIVE
CONTROVERSY
Constructive Controversy occurs
naturally when people with
opposing ideas have a desire to
agree for their mutual benefit.
THE TECHNIQUE BUILDS ON FIVE ACTIONS AND REACTIONS WE
COMMONLY EXPERIENCE DURING PROBLEM SOLVING AND DECISION
MAKING:
• YOU ADOPT AN INITIAL PERSPECTIVE BASED ON YOUR PERSONAL
EXPERIENCES AND PERCEPTIONS.
• YOU TRY TO PERSUADE OTHERS TO AGREE WITH YOU,
STRENGTHENING YOUR BELIEF THAT YOU ARE RIGHT.
• YOU'RE CONFRONTED BY COMPETING VIEWPOINTS AND...
• ... YOU BEGIN TO DOUBT YOUR RATIONALE.
• YOU LOOK FOR MORE INFORMATION UNTIL YOU FEEL CERTAIN
ENOUGH TO DRAW A CONCLUSION, EVEN IF THE OUTCOME IS
DIFFERENT FROM YOUR ORIGINAL POSITION.
LET'S TRY
THIS!
PROBLEM
In the middle of a hiring process, your team is stuck
:
between two applicants: Martha, who has a track record
of "job hopping" but is highly competent in many areas,
and Susan, known to be "loyal" to the company but
displays few skill sets.
THE STEPS:
• FORMING ADVOCACY TEAMS - the team will be divided into two
groups. Each team will have their own advocacies related to the issue.
• PRESENTING THE CASE - team 1 will describe and explain their case
to convince the body of its validity.
• INVITE TEAM 2 TO ARGUE AGAINST THE CASE - disprove, refute or
rebut them, and defends its original position.
• TEAM 2 PRESENTS THEIR CASE & TEAM 1 ARGUES AGAINST IT.
• REVERSE THE POSITIONS - both teams will now take up the case of
the opposing team and come up with their own argument
• DECIDE.
RECOMMENDED
TIMELINE
• Construction of Argument - 5 minutes
• Presentation of Team 1 - 2 minutes
• Argument / Rebuttal - 2 minutes
• Presentation of Team 2 - 2 minutes
• Argument / Rebuttal - 2 minutes
• Reversal of Argument (Construction) - 5 minutes
• Presentation of Team 1 - 2 minutes
• Presentation of Team 2 - 2 minutes
• Decision - FIN
REFLECTION AND
SUMMARIZATION
• What are your key takeaways from
the activity?
• How would YOU apply the
constructive controversy in your
working environment in terms of
enhancing problem-solving and
decision-making skills?
NO DISCORD, NO
CONCORD.
Chinese Proverb

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