Logistics & SCM
SHOPEE
SHOPEE
Warehouse Third Service
and In - house by shopee
party
fulfillment logistics SBS
logistics
logistics
Warehouse and fulfillment logistics
Warehouse and Fulfillment Logistics This is the
operations block at Shopee responsible for operating the
entire process from the moment a buyer searches for a
product category on Shopee until the moment they
receive it. that item. In addition, this department also
analyzes and monitors KPIs across the entire region,
finding out and evaluating the causes when this
operating system encounters problems. Sub-branches of
this department include Customer Service, Payments,
Listings, Warehousing, Logistics, Seller Support Systems
and Fraud Processing (Fraud).
In – house logistics
Self-deployment of logistics activities (in-house logistics) Self-
deployment of logistics activities (in-house logistics) has only
received attention in the past few years. When looking at
countries like Vietnam, where logistics is a factor2
big problem, implementing In-house logistics can become a big
differentiating factor. Shopee is exploiting In-house logistics
activities. In-house logistics helps Shopee manage customer
experience better.
The outstanding advantage of In-house logistics is the ability to
generate revenue in the long term. In addition, In-house logistics
also reduces the rate of fraud-related cases because e-commerce
companies have better control over their human resources.
Third party logistics
Outsourcing logistics activities helps Shopee
focus on other business segments to promote
growth. Developing and maintaining a private
vehicle fleet that can meet market demands
is a big task. The cost of the mission is not
small when it includes purchasing vehicles,
hiring experienced drivers, maintaining
vehicles and developing management
technology. Besides, last-mile delivery can be
"the most expensive part of the entire supply
chain. A 3PL's ability to aggregate orders from
many customers is an advantage because it
helps optimize vehicle systems, routes and
Better delivery flow
Service by shopee
SBS
Service by Shopee (Service by
Shopee SBS) SBS is a feature that
allows one (01) storage unit to be
handled both by the Seller and by
Shopee depending on the
available inventory and quantity.
Buyer places order. This feature
allows Sellers to not limit the
number of products sold in a
certain (01) warehouse
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