actionable AI for customer retention

sentiment prediction in real-time at-scale

about us
stochastic data sciences private limited
• focused on data classification technology to classify text, images, sound and contextual data
• trains on historical data to classify records according to a defined set of categories
• applies cutting edge AI for data classification problems

core competencies

algorithm development for ML application development for leveraging cloud infrastructure to deliver
and AI applications REST-APIs secure, highly available and scalable API
based micro-services

CIN: U74999TN2015PTC101560
problem & solution
problem
organizations want to know the emotions of their
customers during interactions on their systems,
social media, customer support platforms, websites,
e-commerce portals, etc. They need inputs while the
interaction is happening and not after the fact.
solution
woxxle provides actionable insights into customer
emotions in real-time to enable, users to respond
favorably to their customers and retain them.
product
what does woxxle offer?

Customer sentiment prediction Based on text written or On websites, E-mails, Chat-bots, or other systems
in real-time spoken by the customer where customers can interact
such as CRM, social media feeds, digital contact center

what specific data points are provided?

customer sentiment score on a discrete scale 5 important keywords or key-phrases that relate
of 5 to the score
how is the customer sentiment prediction service delivered?

• woxxle will expose its REST-API endpoint to user

• user will provide a JSON object via an API call to the REST endpoint

• woxxle will return the output in JSON within 10 seconds via the same API call

is personally identifiable customer data collected?

• no personally identifiable customer data is received or stored with Woxxle

• only customer interaction text such as product reviews, social-media comments, CRM portal text, e-mail or chat text is provided

as input
why woxxle?
why is woxxle a compelling proposition?

Apply cutting edge AI for customer Enable prioritization of customers, tasks, and teams
sentiment prediction based on customer sentiment scores

Get real-time sentiment score and key phrases Obtain customer sentiment prediction at-scale -
on customer emails, Chats, product reviews and text from manage high concurrency without having to manage
voice calls on demand infrastructure

Multilingual - Customer sentiment prediction Highly available cloud infrastructure ensures Zero
in English, German, French and US-Spanish downtime.

Simple and seamless integration via a Data encrypted in transit and at rest.
REST API endpoint.
use case
digital customer contact center
geographies
what is the geography of the customers?

Customers are expected to be located in English, French and German speaking regions. Major countries where customers are expected to be found are
USA, canada, india, european union, australia and new zealand

where is the product hosted?

• The product will be hosted in cloud servers owned by Oracle Cloud Infrastructure (OCI), Microsoft Azure Cloud (Azure) and Amazon Web
Services (AWS)
• The servers hosting the product will be physically located in Ashburn, in the United States, in the state of Virginia
architecture
technical architecture
product demo
product demo

https://stochastic.wistia.com/medias/cn7166m09g

https://woxxle.com/
pricing
pricing and billing

Product Delivery Model Cloud based SaaS

Billing Model Pay per use metered billing

Unit of Billing Number of API calls made

Unit of pricing Per API call

Unit Rate* 0.01 USD

Billing cycle Monthly

Billing method Post-paid billing

Credit Period 1 month from the date of invoice

Free Trial Period 30 days

*Volume discounts can be considered for high volume engagements

thank you
 get in touch

PG Vijay
Founder & CEO,
Stochastic Data Sciences Private Limited, Chennai, India
E-Mail: pg@stochastic.in | Mobile: +91 984 182 1167
safe harbor statement
The above presentation is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code,
or functionality, and should not be relied upon in making purchase decisions. The development, release, and timing of any features or functionality described for Stochastic Data Sciences’ products remains at the sole
discretion of Stochastic Data Sciences Private Limited.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of Stochastic Data Sciences Private Limited. The information contained herein may be changed without prior notice.

Woxxle and other Stochastic Data Sciences’ products mentioned herein as well as their respective logos are trademarks or registered trademarks of Stochastic Data Sciences Private Limited. All other product and service names mentioned, and
associated logos displayed are the trademarks of their respective companies. Data contained in this document serves informational purposes only.

The information in this document is proprietary to Stochastic Data Sciences Private Limited.

All other copyrights notated in this presentation are provided courtesy of the noted organization.

© 2022, Stochastic Data Sciences Private Limited. All rights reserved