actionable AI for customer retention

sentiment prediction in real-time at-scale

stochastic data sciences private limited
• focused on data classification technology to classify text, images, sound and contextual data
• trains on historical data to classify records according to a defined set of categories
• applies cutting edge AI for data classification problems

core competencies

algorithm development for ML application development for leveraging cloud infrastructure to deliver
and AI applications REST-APIs secure, highly available and scalable API
based micro-services

CIN: U74999TN2015PTC101560
what does woxxle offer?

Customer sentiment prediction Based on text written or On websites, E-mails, Chat-bots, or other systems
in real-time spoken by the customer where customers can interact
such as CRM, social media feeds, digital contact center

what specific data points are provided?

customer sentiment score on a discrete scale 5 important keywords or key-phrases that relate
of 5 to the score
why is woxxle a compelling proposition?

apply cutting edge AI for customer enable prioritization of customers, tasks, and teams
sentiment prediction based on customer sentiment scores

get real-time sentiment score and key phrases on obtain customer sentiment prediction at-scale -
customer emails, Chats, product reviews and text from manage high concurrency without having to manage
voice calls on demand infrastructure

multi-lingual - Customer sentiment prediction highly available cloud infrastructure ensures zero
in English, German, French and US-Spanish downtime.

simple and seamless integration via a data encrypted in transit and at rest.
REST API endpoint.
sample use case - digital customer contact center
why does it make great sense to acquire woxxle?

technology is proprietary secret ML and AI quant algorithms – no third party GPTs used

multi-lingual gives access to multiple geographies

easily scalable cloud architecture to meet any demand

acquire know-how to create REST-API based AI micro-services

blazing fast API response time comparable with ‘AWS Comprehend’, ‘ChatGPT’
thank you