NATIONAL UNIVERSITY OF SCIENCE AND TECHNOLOGY

FACULTY OF INDUSTRIAL TECHNOLOGY

DEPARTMENT OF INDUSTRIAL AND MANUFACTURING ENGINEERING

STUDENTS NAME : MUTWIRA SAMUEL

GROUP 3
MAITA CHIKURA

KUDIWANASHE CHIKWERETI

TAKUDZWA MAFUKIDZE

MANUFACTURING STRATEGY [TIE 6211]

CASE STUDY-MODULE 3

LECTURER: ENG. S. MHLANGA

 Questions????

How would you control this operation?

Berger Paints What attributes would you measure and against what
standards would you compare these measurements
Case Study • How would you ensure corrective action? (Remember –
measurement without recording and recording without
action is pointless
 Introduction

• Paint Manufacturing Company

• Wide variety of products up to 300 colors (catering for
bulk and small customers)
• 1970-Two trading dimensions(Berger Hall Paints and
Berger Paints British Paints and Chemicals
• 5 plants being divided to serve different sectors of the
Case Study market
 Developing a system to offer deliveries based on
quantity ordered
Controlling
Operation at Setting achievable targets for each depot and
continuously monitor their performances
Berger
Paints Work on clear and efficient inventory management
systems-Avoiding stock out at depots

Distribution Network-Must be improved to gain

small companies' market
 Cost-Improvement of distribution should not be out of
budgeted (Profitability measured against each depot
performances)

Attributes Quality-We could be benchmark ourself against our major

competitor since it has a large market share
measured
at Berger
Paints Flexibility-Offer flexibles services to both big and small
customers.

Customer service-Customer feedback(review by

customers on website)
 Labour Productivity-Belina Payroll(Labour productivity to ensure we get
a measure on each employee performance and the amount of time they
are contributing to the business)

Ensuring
Marketing Survey-To get repeat purchases
Corrective
Action at
Berger Paints
Inventory management systems-IoT and Big Data Analytics(in our
companies)

Improve production efficiency-Investing in high technology