INFORMATION AND

COMMUNICATION
TECHNOLOGY MANAGEMENT
GROUP 7
INTRODUCTION
• WHAT IS ICT?
ICT is the technology required for information processing
in particular, the use of electronic computer, communication
devices and software applications to convert, store, process,
transmit and retrieve information from anywhere and anytime .
 Modern customs administration need computerization to
support their operations. This trend is to substitute electronic
data for paper documents and to connect computer system (of
government agencies and businesses) to securely transact and
exchange data on trade. The move to risk-based decision
systems requires that customs administrations focus as much
on managing information as they have focused in the past on
managing physical goods.
 All this requires careful planning and a phased approach. The process
should start with taking stock of the current situation. Then the
requirements for the new system must be defined and specified. Once this
done, a decision must be made on how to achieve the desired systems.
This decision should be based on an analysis of the gaps between the
existing and future systems. Options for closing these gaps could range
from further enhancements of the existing systems to the wholesale
replacement of the entire suite of programs and applications. While cost
will be a key consideration in making that decision, timing issues will also
be crucial; and for both reasons the adoption of an existing packaged
system is likely to be preferred to a complete in-house development from
scratch.
As defined in CMTA SEC. 109. Application of Information and Communication
and Technology.

“ Application of Information and Communication Technology. – In accordance

with international standards, Bureau shall utilize information and communications
technology to enhance customs control and to support a cost-effective and efficient
customs operations geared towards a paperless customs environment.

The Bureau shall communicate, exchange and process trade and logistics related
information in the national and regional level for the efficient and prompt clearance of
goods and commodities in technology-neutral and secured infrastructure for business,
industries, and government.
 The security of data and communication shall be in a manner
that consistent with applicable local and internationally
accepted standards on information security.

The Bureau shall likewise include as part of its systems and

processes a disaster preparedness and recovery plan to ensure
business continuity by maintaining its uptime goal for its
electronic and online services.
 For purposed of customs procedures electronic documents, permits licenses or
other certificates shall be acceptable and shall have the legal effect, validity or
enforceability as any other document or legal writing: Provided, That when the
prescribed requirements are duly complied with, the Bureau shall:

a) recognize the authenticity and reliability of electronic documents;

b) transmit approval in the form of electronic data messages or electronic
documents; and
c) require and/or accept payment and issue receipts acknowledging such 6 payment
through systems using electronics date messages or electronic documents.”

The introduction and implementation of information and communications

technology shall be undertaken with the due consultation with directly affected
parties and stakeholders.
Information and Communication Technology management plays a crucial role in
principle of customs management. Customs management involves the efficient and
effective administration of various customs processes, including customs clearance,
import and export control, and trade facilitation. ICT management on the other hand,
focuses on the strategic planning, implementation and maintenance of technology
systems and infrastructure within organization.

In the context of customs management, ICT management helps streamline customs

procedures, enhance operational efficiency, and improve the overall effectiveness of
customs authorities. Here are some key aspects of ICT management in the principle
of customs management;
1. Automated Systems- enables the development and implementation of automated systems that supports customs
processes. This includes electronic data interchange (EDI) systems, which facilitate electronic exchange of
trade-related information between customs authorities, traders and other stakeholders. Automated systems helps
reduce paperwork, enhance data accuracy and speed up customs clearance processes.
2. Risk Management- assists in the implementation of risk management systems and tools. These systems analyze
trade data, identify potential risks and enable customs authorities to focus their resources on high-risk
shipments or individuals. By leveraging ICT tools, customs management can improve border security and
prevent illicit trade activities.
3. Data Management- ensures the effective management and utilization of vast amounts of data generated within
customs operations. This includes data related to imports, exports, customs tariffs and compliance. By
leveraging data analytics and business intelligence tools, customs management can make informed decisions,
identify trends and enhance trade facilitation.
4. Collaboration and Information Sharing- enables customs authorities to collaborate and share information with
other government agencies, international organizations, and private sector stakeholders. This facilitates the
exchange of intelligence, enhances coordination between different entities involved in customs management,
promotes seamless trade flows.
5. Training and Capacity Building- includes training programs and capacity building initiatives to equip customs
officials with the necessary skills to effectively use technology systems. This ensures that customs personnel
can leverage ICT tools to carry out their roles efficiently and adapt to evolving technological advancement.
SUMMARY

• ICT management is essential in the principle of customs

management as it enables the adoption of automated systems,
facilitates risk management, enhances data management,
promotes collaboration and information sharing and supports
training and capacity building efforts. By embracing ICT,
customs authorities can optimize their operations, improve trade
facilitation and strengthen border security.
QUIZ: IDENTIFICATION
1. In what section the Application of Information and Communication and Technology defined in CMTA?
2-4. What are the 3 things that when the prescribed requirements are duly complied with, the Bureau shall:
5. The _________________ shall be in a manner that consistent with applicable local and internationally
accepted standards on information security.
6. Ensures the effective management and utilization of vast amounts of data generated within customs
operations.
7. Includes training programs and capacity building initiatives to equip customs officials with the necessary
skills to effectively use technology systems.
8. Enables the development and implementation of automated systems that supports customs processes.
9. Assists in the implementation of risk management systems and tools. These systems analyze trade data,
identify potential risks and enable customs authorities to focus their resources on high-risk shipments or
individuals.
10. Enables customs authorities to collaborate and share information with other government agencies,
international organizations, and private sector stakeholders.