ELLEN JOYCE

Joyce drove to her job angry; she was yelling at other

cars, got mad because of the traffic, but she arrived on
Ellen works at a hospital; she deals with a lot of patients time. At her job, she met with Maria, Maria was very
every day, which means that she deals with a lot people. nervous at her checking. At one point Joyce told Maria
Today Ellen has dealt with Amber, a 16 year-old high to stop shaking and relax, because she was not letting
school student who was rude, not cooperative and was in a her to do her job. Maria felt sorry, apologized and cried
‘mood’; Ellen also met Jonny, a restless 5 year-old; Jonny a little. Later today, Joyce was with Alan, an old man
spilled his box of juice on her and broke an stethoscope, that was nice but did not stop talking; Joyce was angry
but Ellen lost no patience and she continued her job as at the man and told him to go with another nurse
normal. In the afternoon she met Lucy, a talkative old because he was stressing her. The man apologized to her
lady; Lucy never stopped speaking about her cat, and even and went another hospital.
showed pictures to Ellen, interrupting her while she was The worst person for Joyce was Alex; Alex is in a wheel
doing her job. chair, he is 9 years old. Alex was with his mom, the kid
Ellen always behaves like that; she never treats people in a was very kind; he told Joyce he liked her necklace. He
mean way, because she thinks every day you can be kind, asked her where she got it, but her ignored him and was
do your job and everyone needs patience from other annoyed for his voice and behaviour. She asked the
people. mom to calm him down, then she told the kid he was
being mean and to stop.
She likes her job, not the people she has to work with.
JOYCE’S BAD DAY
Today, Joyce is feeling sick and weak. She called her boss to tell him she didn’t feel well and
ask for a day off. He said no, because they had two nurses out. HE told her to grow up, drink a
tea and go to the hospital.
When she got there, she had to draw blood from Fabian, 42 year-old man; Fabian was rude,
was hurrying her and got mad at her because she was shaking and could not fit the needle. He
got up, and called her incompetent and left the hospital.
She also had to deliver some reports on patients, she mixed the names. Her boss was furious
about this and told her to do it again and well before she left, but she had three more patients
and only twenty minutes to eat.
When Joyce asked for help to one of her coworkers, she refused because she didn’t want to get
infected by Joyce. Joyce was wearing a facemask.
Joyce was taking a lot of time treating some patients and other nurses were mean to her
because of this; they said the aisle was full of patients because of her fault.
Joyce asked to one patient to wait a few minutes so she could eat her meal, but the patient said
no and told her to do her job and not complain because she has one.

Joyce was so stressed she got anxious and didn’t want to return to her job the next day.