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Understanding Business

Organisations

Lecture 3:
Mechanistic and Organic Forms of
Organisational Structure

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Mechanistic and Organic Forms of Organisational Structure Lecture 3 - 3.2

Scope and Coverage


This topic will cover:
• The main characteristics of mechanistic and
organic forms of organisation structure
• The role of contingencies in choosing the most
appropriate form of structure
• The main types of contingent factors shaping
organisation structures
• The opportunities for management to select the
most appropriate structure

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Mechanistic and Organic Forms of Organisational Structure Lecture 3 - 3.3

Learning Outcomes
By the end of this topic, students will be able to:
• Compare and contrast the mechanistic and organic
forms of organisation structure
• Describe how contingencies play a role in selecting
the most appropriate form of structure
• Understand the influence of the various contingent
factors on organisation structure
• Explain why management choice is also a factor in
deciding upon an organisation structure

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Mechanistic and Organic Forms of Organisational Structure Lecture 3 - 3.4

Importance of Organisational
Structure
• An organisation’s strategy is
more likely to succeed if it
has an appropriate structure
• Encourages people to act in
ways that support the
strategy
• Supports organisational
goals

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Mechanistic and Organic Forms of Organisational Structure Lecture 3 - 3.5

Mechanistic Structure
• Emphasises the vertical hierarchy to achieve co-
ordination
• Responsibilities are clearly defined
• Rigorous reporting requirements
• Policies are applied consistently
• Communications are mainly vertical
• Vertical aspects of the structure dominate and
control the organisation

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Mechanistic and Organic Forms of Organisational Structure Lecture 3 - 3.6

Organic Structure
• Horizontal aspect of the structure is more influential
• Tasks are broadly defined and flexible
• Cross functional teams set up to work on problems
• Authority based more on expertise than position in
hierarchy
• Communication is horizontal among those familiar
with the task

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Mechanistic and Organic Forms of Organisational Structure Lecture 3 - 3.7

Mechanistic or Organic?

• Managers need to decide which approach is


appropriate

• Take account of theories that have been developed

• Decision may depend upon ‘contingencies’

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Mechanistic and Organic Forms of Organisational Structure Lecture 3 - 3.8

Comparison of Mechanistic and


Organic Organisations
Mechanistic Organic
Specialised tasks Contribute experience to common
tasks
Hierarchical structure of control Network structure of contacts
Knowledge located at top of Knowledge widely spread
hierarchy
Vertical communication Horizontal communication
Loyalty and obedience stressed Commitment to goals more
important

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Mechanistic and Organic Forms of Organisational Structure Lecture 3 - 3.9

The Influence of Contingencies


• Contingencies are factors that encourage
managers to favour one approach rather than
another
• They seek to create a structure that is consistent
with these contingencies
• Successful organisations typically have a good fit
between contingency factors and structure

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Mechanistic and Organic Forms of Organisational Structure Lecture 3 - 3.10

Contingency Factors Shaping


Organisation Structures
Contingency factors Organisation structure

Strategy Mechanistic
Environment
Size/Age Performance
Technology
Interdependence
Political contingencies Organic

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Mechanistic and Organic Forms of Organisational Structure Lecture 3 - 3.11

Strategy as a Contingency
Strategy adopted Appropriate organisation structure

Cost leadership strategy – focus is on Clear functional structure – task


increasing efficiency to bring costs down specialisation and strict chain of
below those of competing firms command ensure that work is done as
efficiently as possible

Differentiation strategy – focus is on Matrix or team-based structure –


innovation and developing new products encourages innovation and flexibility by
or services more rapidly than competing having staff working together from across
firms functional boundaries

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Mechanistic and Organic Forms of Organisational Structure Lecture 3 - 3.12

Environment as a Contingency
Structure
Mechanistic Organic

Incorrect fit: Correct fit:


Mechanistic structure Organic structure in
Uncertain in uncertain uncertain environment
(unstable) environment
Structure too tight
Environment
Correct fit: Incorrect fit:
Mechanistic structure Organic structure in
Certain in certain environment certain environment
(stable) Structure too loose

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Mechanistic and Organic Forms of Organisational Structure Lecture 3 - 3.13

Size/Age as a Contingency
• Organisations go through four distinct stages in
their life, each with an appropriate structure:
– Birth stage – few partners or employees, little division of
labour – centralised structure
– Youth stage – starts to grow, departments created –
controls become more formal
– Mid-life stage – continues to grow with extensive
division of responsibility – growth of functional
departments
– Maturity – large and mechanistic, strong vertical system
and lots of rules – creation of separate divisions

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Mechanistic and Organic Forms of Organisational Structure Lecture 3 - 3.14

Technology as a Contingency
• Organisational structure needs to reflect
technology used
• IT can be used to rationalise processes and cut
costs
• Also used to support a more decentralised organic
structure

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Mechanistic and Organic Forms of Organisational Structure Lecture 3 - 3.15

Woodward’s Manufacturing
Technology Study
• Joan Woodward’s study in 1965 identified three
broad types of manufacturing processes:
– Unit and small batch production
– Large batch and mass production
– Continuous process
• Concluded there was a relationship between the
degree of technical complexity and the structure of
the organisation
• Different manufacturing technologies impose
different demands on people and organisations

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Mechanistic and Organic Forms of Organisational Structure Lecture 3 - 3.16

Departmental Interdependence
as a Contingency
• Refers to the extent to which departments rely on
each other
• Low level means they can work independently
• High level means constant exchanges
• These require different structural forms:
– Pooled interdependence
– Sequential interdependence
– Reciprocal interdependence

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Mechanistic and Organic Forms of Organisational Structure Lecture 3 - 3.17

Example of Pooled
Interdependence (a Bank)
Form of interdependence Type of co-ordination required

• Chain of command
• Standardise procedures
• Rules and regulations

Clients

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Mechanistic and Organic Forms of Organisational Structure Lecture 3 - 3.18

Example of Sequential
Interdependence (Assembly Line)
Form of interdependence Type of co-ordination required

• Plans and
schedules
• Scheduled
meetings
• Liaison roles
Client

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Mechanistic and Organic Forms of Organisational Structure Lecture 3 - 3.19

Example of Reciprocal
Interdependence (Hospital)
Form of interdependence Type of co-ordination required

• Unscheduled meetings
• Teams
• Task forces
• Project manager

Client

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Mechanistic and Organic Forms of Organisational Structure Lecture 3 - 3.20

The Contingency Approach


• Previous points discussed are collectively known
as the contingency approach to organisation
structure
• The most effective structure will depend upon the
situation in which the organisation is operating
• Successful organisations adopt a structure that is
right for their strategy and environment

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Mechanistic and Organic Forms of Organisational Structure Lecture 3 - 3.21

Management Choice
• Counterbalance to the contingency approach
• States that management has a choice over the
structural form
• Process of organisational choice and design is
shaped by political processes
• Structures will reflect the interests of politically
powerful groups in an organisation
• Managers can make a choice based on their own
preferences

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Mechanistic and Organic Forms of Organisational Structure Lecture 3 - 3.22

Summary
• An organisation’s strategy is more likely to succeed if
it has an appropriate structure
• Choice is between mechanistic or organic
• Contingencies encourage managers to favour one
approach rather than another
• Common contingencies include strategy, environment,
technology and interdependencies
• Successful organisations adopt a structure that is right
for their strategy and environment
• Managers often have a choice over the structural form

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Mechanistic and Organic Forms of Organisational Structure Lecture 3 - 3.23

References
• Boddy, D. (2005), Management: An Introduction,
3rd edition, Prentice Hall, Chapter 12

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Mechanistic and Organic Forms of Organisational Structure Lecture 3 - 3.24

Lecture 3 – Mechanistic and Organic Forms


of Organisational Structure

Any Questions?

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