Project

FALCON
Facilitating Agile Learning
Cooperative Onboarding Network
 Introduction What is FALCON?

Timeline How does Agile apply to Falcon?

Resources Resources needed to complete the project

Applications Why do we need FALCON?

Q&A Your questions

Agenda
 FALCON is an agile project which aims at reducing workloads for
facilitators, specialists and admins, sharing our simplicity promise within the HLP team,
and create a solid base for automation.

Mauro Ventura
ONBOARDING
NING
OPERATIVE
NETWORK
F A
assist the increase in onboarding requirements by:
earning by:
e at departments cooperation by:
FALCON
lannedLEARNERS
increase SERVICE What does it mean?
80%L
with all the knowledge
in automation
themselves for the Who will it affect?

55
Planned
ents data sharing. C
ting processes that involve cross-

O
reduction in
updates regarding theirhuman error
within a multi-department team to

%
onto their batch’s
everyone in the transformation.
y)
N
g all departments to enhance their
sibility to arrange their
cloud portfolio and allow their
em, by providing
ors to access data fast and easily.
35%
at they would follow.
I&U
ring feedback Overall better
from all departments
Planned
BSOs
k and providing TS onboardingan
ng IT) when enhancing/updating
decrease in
ization needed to ProcessSpecialists
common service.
BSOs
workload
Timeline
 How does Agile apply to FALCON?

VISION FOUNDATIONS DOING THE MAGIC FEEDBACK

• Creating a vision for the • Migrate data on-cloud; • Creating User Interface for • Increment end meeting with
Sprint 1,

Sprint 1,
Iteration 1

Iteration 3
Sprint 1,
Iteration 2

Sprint 1,
Iteration 4
Sprint;. • Apply the required security the department stakeholders and unveil of

• Meeting with Stakeholders layers; • Adding the foundations MVP;

to finalize the scope; • Create the required Flows onto the app, coding • User testing;

• Draw a draft of codes and and codes; further flows; • User feedback;

flows. • Testing the foundations. • Testing the app • Possible repetition of the
implementation; iteration or confirmation of
• Completing artifacts and goal met
documentation
 Sprint 1,
Iteration 1

Sprint 1, VISION
Iteration 2
FOUNDATIONS

Sprint 1,
Iteration 3
MAGIC
DOING THE

Sprint 1,
Iteration 4
FEEDBACK
How does Agile apply to FALCON?
The Stakeholder’s Roles
Stakeholders play a vital role in making FALCON become reality.

EAC Management
We envision a cooperative environment with Stakeholders where we initially meet to set
To approve the project and its resources;
goals, expectations and system functionalities, in order to carry out the iterations
To advertise the project with TS;
process to deliver MVPs.
To support the project’s vision;
To guide on seamless interaction between departments.
We conduct our iterations with full transparency, and we keep backlogs and artifacts
updated.
Training Specialists
Once the MVP is delivered, we follow up on the department’s feedback To assign change drivers within their department;
To set the expectations for their department;
To set limitation on privacy and departments’’ interaction;
To support the project’s vision.

01
Change Drivers
Selected by the FALCON team or their TS based on IT
knowledge or proneness to change;
To advertise the system’s enhancement within their
department;
Frontliners
To guide fellow facilitators towards change.
 02
Users

CPS
To support the changes within EAC;
To be drivers of change by initiating ideas and following the
updated processes;
To be a role model towards integration between departments.

Facilitators
To provide insights regarding area of focus;
To be prone to adopt change;
To provide valuable feedback on the system;

Welcome to FALCON!
To provide ideas regarding automation.

Learners
To assess the functionalities of the system through feedback;
To provide ideas on how the system can be improved;
To assess the simplicity of the system.
Our resources
 Who are we looking for?

BSO Team Service HLP Change Drivers

1 Team member 2 Team members 1 for each department

Act as IT and Cybersecurity liaison;

Migrate the current Service Matrix Online; To advertise the system’s enhancement within
Supervise the cross-department automation
Work on Office Scripts and automation; their department;
processes;
Work on User Interface and App; To guide fellow facilitators towards change;
Actively find focus area to reduce the BSOs
Update backlogs and documentation. To assist with usual troubleshooting of
manual processes with automation;
common issues.

At least 2 per day active, full 4 people

Half a day observation, half meeting
meeting every Friday
What are we looking for?
LEADERS
To apply change managements
techniques on their fellow facilitators
To lead the effort of renovating the
EAC cloud system
INNOVATORS
To provide us with ideas on what could
be improved within their department;
To use their creativity to help us
achieve the best vision possible;
PASSION
Passionate for change, for a future
without repetitive tasks and usual
issues.
Passionate for IT and looking forward
to learning more whilst working on this
project
Passionate for their department, to bring
a positive change.
SIMPLICITY
Problem solvers which are not afraid of
complicating their work now, to make
all future work seamless and easy
Who embrace the idea of Simplicity
and wants to share it within their team
as well.
Generating T Skills

Microsoft
Power Power
Power
Apps Automate
Platform

Microsoft
Excel Office Outlook
Online

Ideas
Real-life Examples
 Learners’ Attendance

Old process
4 hours

New Process
10 minutes
 Learners’ Resources

Old process
10 minutes

New Process
5 seconds
Application devices
APPLICATION ADVANTAGES
• Reduce the requirement for KIS tablets in the classroom;
• View, edit and compile assessments through the mobile
PowerApp;
• Accessible at any moment, shorter loading times;

APPLICATION DISADVANTAGES
• We will have to assess the full potential and the
limitations of integration within the MS apps.
• It will need cloud-foundations (we need to move the local
systems to the cloud);
• It will need plenty of feedback to make sure it’s simple
and easy to use, as well as secure.
Thank you!