Professional Documents
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MANAGEMENT
SYSTEM
Quality is the basic requirement for business
success and the survival of any business
organization will depend on its ability meet or
exceed both stated and implied expectations of
the customers. In order to fulfill customer needs
and expectations, all world class organizations
create quality systems. This led to the concept of
“Quality Management Systems” which is
popularly known as QMS.
STUDENT ID : P221824
QS 9000 ADVANTAGES OF QS 9000
QS9000 was a quality standard developed
by a joint effort of the "Big Three”
American automakers, General
Motors, Chrysler and Ford.
01. 02.
Enhance
Reduce cost.
It was introduced to the industry in 1994. quality system
for suppliers.
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Plan: Establish objectives
ISO 14000 is a set of standards
created to help organizations
01. and processes required:
Identifying all elements of the current
minimize the environmental operation, and if possible, future
impact of their operations. operations, that may interact with the
The standards were developed by a environment, termed “Environmental
Aspects".
non-governmental organization and Environmental aspects can include both
are intended for use worldwide. direct, such as those used during
Organizations that adopt ISO 14000 manufacturing, and indirect, such as raw
materials. This review assists the
may obtain certification that proves
organization in establishing their
their compliance with Environmental objectives, goals, and
environmentally friendly practices. targets
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created to help organizations Do: Implement the
minimize the environmental impact 02. processes:
of their operations. During this stage, the organization
Continual improvement and works out
The standards were developed by a those members of the organization
non-governmental organization and responsible for the EMS' implementation
are intended for use worldwide. and control.
Organizations that adopt ISO 14000 Communication and participation across
all levels of the organization, especially
may obtain certification that proves Top management, is a vital part of the
their compliance with implementation phase, with the
environmentally friendly practices. effectiveness of the EMS being dependent
on active involvement from all employees.
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created to help organizations Check: Measure and
minimize the environmental 03. monitor the processes
impact of their operations. and report results:
The standards were developed by a During the "check" stage, performance is
non-governmental organization and monitored and periodically measured to
are intended for use worldwide. ensure that the organization's
environmental targets and objectives are
Organizations that adopt ISO 14000 being met.
may obtain certification that proves
their compliance with
environmentally friendly practices.
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Act: Take action to
created to help organizations improve performance of
minimize the environmental based on results:
impact of their operations.
The standards were developed by The set targets are evaluated and
if they are not being achieved then
a non-governmental organization
they are reevaluated.
and are intended for use Through Continual improvement:
worldwide. plans are renewed or new plans
Organizations that adopt ISO are made, and the EMS moves
14000 may obtain certification that forward.
proves their compliance with
environmentally friendly practices.
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