Professional Documents
Culture Documents
CH 05
CH 05
Motivation at Work
Definition of Motivation
Process
Emphasize the nature of the interaction between the
External
Focus on environmental elements to explain behavior
SA
er Esteem
rd
to
es
gh
Love (Social)
hi
o
tts
we
Physiological
Motivational Theories X & Y
SA Theory Y - a set of
assumptions of how to
Esteem manage individuals
motivated by higher
Love (Social) order needs
Theory X - a set of
Safety & Security assumptions of how to
manage individuals
Physiological motivated by lower
order needs
McGregor’s Assumptions
About People Based on Theory X
Naturally indolent
Lack ambition, dislike
responsibility, and prefer to be led
SA Growth
Esteem
Love (Social)
Relatedness
Safety & Security
Existence
Physiological
McClelland’s Need Theory:
Need for Achievement
High M Low M
high motivation low motivation
High H
few complaints few complaints
high motivation low motivation
Low H
many complaints many complaints
(Motivation = M, Hygiene = H)
Individual—Organizational
Exchange Relationship
Organization Individual
Contributions Demands
Equity Sensitive
I prefer an equity
ratio equal to that of
my comparison other
New Perspectives
on Equity Theory
Benevolent I am comfortable
with an equity ratio
less than that of my
comparison other
New Perspectives
on Equity Theory
Entitled
I am comfortable
with an equity ratio
greater than that of
my comparison other
Expectancy Theory of
Motivation: Key Constructs
Effort
Effort Performance Reward