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  • Assertiveness

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    Nisha M S
    11 views44 pages
    The document provides guidance on developing effective conversations and counterbalancing negative childhood messages. It outlines techniques for negotiating effectively such as using an "assertion sandwich" and facing fears by considering options, selecting a choice, and acting on it. It also describes the DEAL method for changing difficult situations, which involves describing the situation, expressing feelings, asking questions, and listening. Finally, it identifies self-elevation, minimizing, and low frustration tolerance as behaviors to change.

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    The document provides guidance on developing effective conversations and counterbalancing negative childhood messages. It outlines techniques for negotiating effectively such as using an "assertion sandwich" and facing fears by considering options, selecting a choice, and acting on it. It also describes the DEAL method for changing difficult situations, which involves describing the situation, expressing feelings, asking questions, and listening. Finally, it identifies self-elevation, minimizing, and low frustration tolerance as behaviors to change.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    11 views44 pages

    Assertiveness

    Uploaded by

    Nisha M S
    The document provides guidance on developing effective conversations and counterbalancing negative childhood messages. It outlines techniques for negotiating effectively such as using an "assertion sandwich" and facing fears by considering options, selecting a choice, and acting on it. It also describes the DEAL method for changing difficult situations, which involves describing the situation, expressing feelings, asking questions, and listening. Finally, it identifies self-elevation, minimizing, and low frustration tolerance as behaviors to change.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 44

    COUNTERBALANCE CHILDHOOD

    MESSAGES
    Positive challenge
    DEVELOP CONVERSATION
    Negotiate effectively
    Assertion sandwich
    Negative Assertion
    Negative Enquiry

    Yes I’m wrong…


    and I say more
    about wrong
    1. Consider the options
    2. Select
    3. Face your fears
    4. Decide the choice
    5. Act
    CHANGE SITUATION
    USING DEAL
    • DESCRIBE
    • EXPRESS
    • ASK
    • LISTEN
    Select a situation

    Describe how you


    Potential benefits
    behaved

    Imagine a calmer
    Describe outcome
    way
    change

    ident
    ify
    test
    • SELF ELEVATION
    • MINIMIZING
    • LOW FRUSTRATION
    TOLERANCE

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