Achieving World-Class

Safety Performance in a
Multi-Cultural Environment

Presented by:
’Dapo Oguntoyinbo
Corporate HSE Manager
Petroleum Development Oman
6th ASSE-ME Conference Bahrain
 Contents
 Safety (HSE) Challenges in PDO
 Generic Causes of Incidents
 Four Pillars of World-Class Safety Performance
– HSE Leadership
– HSE Management System
– Workforce Engagement
– Accountability for HSE
 Challenges ahead

6th ASSE-ME Conference Bahrain

 HSE Challenges in PDO
 4,000 PDO Staff & 16,000 Contractor workforce (60mln mhrs)
 90% of PDO/Contractor workforce live/work in the interior
 Multi-Cultural/Language workforce, varying literacy levels
 PDO has over 100 oil/gas fields, 2,500+ wells drilled to date
 PDO & Contractors drive 120 Million Km per year on business
 Approximately 12,750 drivers, 7,000 vehicles
 Maintain over 6,000Km graded roads, 500Km black-top/asphalt
 In 1999, PDO achieved its best Safety performance to date:
– 70 days &10 million hours worked without an LTI
– No Fatality
– LTIF of 0.37 per million hours worked

6th ASSE-ME Conference Bahrain

PDO & Contractors drive 120
Million Km per year average; i.e.
travel round the world 3,000 times a
year (8 times round the world every
day !!!)

6th ASSE-ME Conference Bahrain

 PDO & Contractors HSE Performance 1986 - 2002
5
Lost Time Injuries Frequency

4
3.61

1 2.14
1.63 1.62 1.74 0.73
1.42 1.21
1.19
0.94 0.75 0.79
0.70 0.60
0.37
0
86 87 88 89 90 91 92 93 94 95 96 97 98 99 2000 2001 2002

6th ASSE-ME Conference Bahrain

 Historical Trend in Safety

Injuries

Engineering Systems: Management Systems: Focus on People:

Hardware issues to develop procedures, empowerment and
engineer out hazards etc. to control hazards conviction to work
SAFELY

Time

6th ASSE-ME Conference Bahrain

The Causes of Injuries

Fatalities
Lost Time Injuries
Medical Treatment
First-aid Cases

Unsafe acts & Unsafe conditions

96% / 4 %

6th ASSE-ME Conference Bahrain

 Generic Underlying Causes of Incidents

 Lack of Effective Supervision (competence)

 Inadequate Hazard Awareness (competence)

 Not Following Basic Rules (compliance)

This has led to:

Compliance, Competence, Supervision and Road
Safety being key themes for annual HSE Plans
6th ASSE-ME Conference Bahrain
 The Incident Triangle

One fatality----------------------
100 Lost Time Incidents---
1000 Non LTI’s-----------
10,000 Near Misses---
100,000 Unsafe Acts-

Over 96% of Incidents are caused by People

6th ASSE-ME Conference Bahrain
What is PDO doing to
achieve world-class
HSE Performance?

6th ASSE-ME Conference Bahrain

 Leadership and
Commitment

Development and
Implementation of
HSE Management System

Workforce Engagement -
World Class

Winning Hearts and Minds

Safety Performance

Accountability for Safety -

Consequence Management
Achieving world-class Safety Performance via Focus on People
 Leadership & Commitment
 Safety (HSE) is Priority Number One
 Visibility: participation in Joint Management HSE Inspections
 Involvement: HSE on meeting agenda, ELT sessions
 Target setting: T&T, staff appraisal to include HSE aspects
 Improving HSE Culture: “walking the talk”, empowerment
 Participation in Incident Investigation & Review
 MD Incident Review, with Contractor CEO, for High Potential
Incidents & Poor Performing Contractors
 Annual CEO HSE Conference
 Site Management support for HSE Initiatives/Circles
 Use HSE Positions to develop high calibre staff
6th ASSE-ME Conference Bahrain
 Joint Management HSE Inspections
Demonstrating HSE Leadership

Highlights of 2002 Performance

 Participation by 22 CEO’s and 10 PDO Directors
 27 Joint Mgt HSE Inspections: Actual vs Planned 90%
 Inspections were well received by PDO and Contractor staff
 Presented opportunity for cross learning across
organisations.

Focus for 2003 and beyond

 Continue Joint Management HSE Inspections

 Forum to share feedback from Inspections

6th ASSE-ME Conference Bahrain

Feedback to CEOs

6th ASSE-ME Conference Bahrain

6th ASSE-ME Conference Bahrain
HSE Management
System: what is its
Objective ?

6th ASSE-ME Conference Bahrain

 HSE Management

Barriers
Hazard/ or Controls
Risk WORK

Undesirable
outcome

6th ASSE-ME Conference Bahrain 7/ 21/02 2

SIEP EP-HSE
 HSE Management System
Objectives:
 Manage hazards & effects to H,S & E in a structured way

 Set performance standards for managing HSE

 Continuous improvement via monitoring, reviews and audits

Improving workforce understanding of HSE-MS:

 Link Hazard Management to Activity

 Understanding “What it means to Me”

 Define Requirements for 3 levels of workforce (i.e. Manager,

Supervisor and Staff)

 Develop Module for Self-Assessment

6th ASSE-ME Conference Bahrain

PDO HSE Management System
Leadership and Commitment
Policy and Strategic Objectives

Organisation, Responsibilities
Standards, Procedures and
Document Control

Hazards and Effects

Management Process
Corrective

Planning Action

Implementation Monitoring

Audit

Management Review

6th ASSE-ME Conference Bahrain

Challenges of Workforce
Engagement in a Multi-
Cultural Environment

6th ASSE-ME Conference Bahrain

 “Safety Propulsion” Projects
in PDO since 2001

 Road Safety: Drive-to-Survive

 Competency of HSE Advisors
 Enhanced Site Supervision (ESS)

6th ASSE-ME Conference Bahrain

 Workforce Engagement
 ESS workshops to improve hazard awareness & supervision
 Working Safely for the workforce at shop-floor level
 Use of Pictorial Prompt Cards (effective communication)
 Safety Circles/Fora (e.g. No-LTI Clubs, ESS Champions, etc)
 Performance Review & Dissemination of Lessons
 Enhanced use of STOP
 HSE Advisers Competency Programme
 Contract Holdership Certification Scheme
 HSE Skills Portfolio for HSE and Key Line Staff (PDO)

6th ASSE-ME Conference Bahrain

ESS Workshops & Coaching

6th ASSE-ME Conference Bahrain

 Q1

6th ASSE-ME Conference Bahrain

 Q2

6th ASSE-ME Conference Bahrain

 2003

6th ASSE-ME Conference Bahrain

 PDO & Contractors:
Contractors Road Safety Performance

RTAs/million kms
Road Traffic Accidents per
RTAs/million kmsMillion Km driven
Reduction:
3.50
3.00
2.50 DDC
2.00
1.50
1.00
0.50
0.00

6th ASSE-ME Conference Bahrain

PDO & Contractors: Road Safety Performance

Rollovers per Million Kmkms

Rollover/million driven: Rollover/million
Reduction kms

0.8
Speed-limiters
0.6 DDC
0.4
0.2
0
1987
1988
1989
1990
1991
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
6th ASSE-ME Conference Bahrain
 Target-Zero: No Injuries
HSE Management Triangle The Incident Triangle

No One
One
Injury Fatality
Fatality
Improved
HSE Culture 100
(Proactive): 100LTIs
LTIs
No LTI Club
B
Strong Site HSE
Awareness and 1,000
Supervision via ESS, 1,000Non-LTIs
Non-LTIs
WS, STOP, etc.
Site Management HSE
Leadership, e.g. via
Support for ESS, HSE 10,000
10,000Near
NearMisses
Misses
A Advisers Networking,
etc.

Positive HSE Climate created by top 100,000

100,000Unsafe
UnsafeActs
Acts
Management (HSE is Priority No. 1)

LEGEND: A = Levels covered by HSE Leadership, e.g. Joint Mgt HSE Insp., Site Management Support
B = Levels covered by ESS, Working Safely Workshops, Safety Circles/Forum

6th ASSE-ME Conference Bahrain

 Target Zero in PDO
LTIF versus Fatality frequency over the
years
1.6
LTI frequency (LTI/million hrs)

92
1.4
93

1.2

1.0 94
00
98
0.8 97
02 95
03 (YTD) 01
0.6 96
2003-Target

0.4
99

0.2

Zero
0.0
0.00 0.05 0.10 0.15 0.20

Fatality frequency (Fatalities per million hrs)

6th ASSE-ME Conference Bahrain

Accountability for HSE
… the next step

6th ASSE-ME Conference Bahrain

 HSE Management System
Barriers
Hazard/ or Controls
Risk WORK

Accident

Violation
+ Error
=
6th ASSE-ME Conference Bahrain
DISASTER
 Accountability for HSE

Main Thrusts
 Aim to protect health and safety of workers.

 Staff are to be held accountable for actions that can lead to high
potential incident or fatality based on past experience.

 Deliberately breaking rules is worse than breaking rules out of

ignorance

 Same Framework for PDO and Contractors, via Industry Forum

(OPAL) and Govt.

 In certain cases management discretion will be exercised following

incident investigation.

A full investigation must be completed, and proven case of

deliberate misconduct made before application of rules
6th ASSE-ME Conference Bahrain
 Accountability for HSE: Risk Matrix
Probability of it happening again
Consequence of (If Nothing is done to prevent it)
Very Low Low Medium High Very High
worst known case - PDO A B C D E
P A E R Never Heard Heard of in Incident has Happens >5 Happens >5
People Assets Environment Reputation of in (EP) (EP) occured in times per year times per year
Severity
(Injury) (Damage/Loss) (Total Effect) (Impact) Industry Industry PDO in PDO in Area/Asset
Rating

0 No Injury No Damage No Effect No Impact NEAR MISS

1
Slight (eg. Slight
FAC) (<US$1k)
Slight Effect Slight Impact LOW

2
Minor Minor
(RWC, MTC) (US$ 1-10k)
Minor Effect Limited Impact MEDIUM 7

3
Major Considerable Localised Considerable
(LTI, PPD) (US$ 10-100k) Effect Impact 1

4
1-3 Major
Major Effect National Impact 9 6 11 5 2 8 10
(Fatality, PTD) (US$ 100k-1M)

5 Multiple
(Fatality, PTD)
Extensive
(>US$ 1M)
Massive Effect
International
Impact 4 3

List of HSE issues addressed and their risk rating

1- Competence - Failure to attend Mandatory HSE Courses; 3D
2- Compliance - Failure to follow mandatory HSE Procedures;4E
3- Interfering with the Integrity of Safety Devices; 4C
4- Driving under the influence of Alcohol; 5C
5- Not using seat belts; 4D
6- Driving without PDO license; 4C
7- Using GSM whilst driving; 2E
8- Not obeying applicable speed limits; 4E
9- Driving a vehicle without a valid RAS sticker; 4C
10- Failure to apply safe journey management plans; 4E
11- Failure to follow night driving policy;6th
4DASSE-ME Conference Bahrain
 Accountability for HSE Framework
Accountable party Recommended Actions

PDO CONTR. Level 1 Level 2 Level 3

First Offence Second Offence Third Offence

RISK AREAS (Recorded) (Apply Sanctions) (Grave Violation)
COMPETENCE
Line Contract Counsel Staff and Management
1 Failure to attend mandatory HSE courses Manager Manager Verbal Warning Supervisor Discretion

COMPLIANCE
2 Failure to follow mandatory HSE procedures as Line CEO Verbal Warning Re-assign Dismiss
proven after incident investigation. Manager staff
ROAD SAFETY (while on company business)

3 Interfering with the integrity of safety devices e.g. MDC CEO Management Dismiss
tampering with speed limitors and safety belts Discretion staff

4 Driving under influence of alcohol as proven by MDC CEO Management Dismiss

investigation. Discretion staff
Suspend from
5 Not using seat belts MDC CEO Verbal Warning Driving on Company Dismiss Staff
Business
Suspend from
6 Driving without a valid licence MDC CEO Verbal Warning Driving on Company Dismiss Staff
Business
Suspend from Management
7 Using GSM (including Hands free) while driving Line CEO Verbal Warning Driving on Company Discretion
Manager Business
Suspend from Management
8 Not obeying applicable speed limits Line CEO Verbal Warning Driving on Company Discretion
Manager Business

9 Driving a vehicle that is not road-worthy e.g. no Line CEO Verbal Warning Suspend from Management
Manager Company Business Discretion
RAS certificate
10 Failure to apply Safe Journey Management Plans Line CEO Verbal Warning Withdraw PDO Dismiss
Manager driving permit Staff

11 Failure to follow "Night Driving" Policy Line CEO Verbal Warning Withdraw PDO Dismiss
Manager driving permit staff

6th ASSE-ME Conference Bahrain

 Q3

6th ASSE-ME Conference Bahrain

 Challenges Ahead
 In a multi-cultural environment, “Accountability for HSE” may
be perceived negatively (blame culture)
 Framework presented and accepted by Industry Forum,
OPAL.
 Industry Forum engagement ongoing with Government to
obtain support for “Accountability for HSE” Framework
 Implementation ONLY after effective “Workforce Engagement”
 Roll out to concentrate on positive aspects of the scheme
 Workforce HSE Culture can be significant consideration
 Goal: Convince and Empower the workforce to work SAFELY

6th ASSE-ME Conference Bahrain

If you were in this boat, what would you do ?
6th ASSE-ME Conference Bahrain