1. It is designing, developing and executing the Enterprise Delivery System.

2. This is about delivering products and services to customers to meet or surpass

their expectations.
3. It mobilized the resources.
4. EDS stance for?
5. The transformation-process where input is converted into output.
6. This is the Product.
7-9. Three customer outcome expectations.
10. The financial outcomes of EDS.

11-19. 9 Critical Sub-Processes or Sub-systems in the Transformation Process

20. THIS IS THE OPERATING WORK FLOW TRANSLATED, DESIGNED AND EXECUTED
INTO PHYSICAL LAYOUT OF FACTORY AND SERVICE SHOP.

21-24. 4 critical factors In determining the right Production

and programming schedule

25. The higher the output to input ratio, the better .

26. It measure the results of the outcomes realized by the enterprise in relation to the
resources utilized and time and effort exerted to produce these outcomes.

27. It measures the cost of the input, the cost of transforming the input into output, the
cost of the final output.

28-30. EXPLAIN THE 3 DISTINCT PHASES OF MANAGING AND CONTROLLING THE

EDS
1. OPERATION MANAGEMENT
2. OPERATION MANAGEMENT
3. INPUT
4. ENTERPRISE DELIVERY SYSTEM
5. THROUGHPUT
6. OUTPUT
7-9. QUALITY, PRICE AND DELIVERY EXPECTATIONS
10. REVENUE GENERATED AND THE PROFITS
11. TECHNOLOGY APPLICATION UTILIZATION
12. OPERATING WORK FLOW
13. PRODUCTION PROGRAMMING AND SCHEDULING
14. QUALITY CONTROL
15. OPERATING SYSTEMS AND PROCEDURES
16. OPERATIONS MANAGEMENT, SUPERVSION AND CONTROL
17. MIX OF MEN, MACHINES AND MATERIALS
18. METHODS
19. SUPPORT SERVICES
20. LAYOUTING
21. MARKET DEMAND
22. CAPITAL INVESTMENT AND FINANCIAL REQUIREMENTS
23. PRODUCTION LINE PROFITABILITY AND CAPACITY UTILIZATION
24. NUMBER OF PRODUCTS AND MARKET SEGMENTS AND THE ENTERPRISE
WANTS TO SERVE
25. EFFICIENCY
26. EFFECTIVENESS
27. ECONOMY
28-30. PRE-OPERATIONS, OPERATIONS
PROPER, POST-OPERATIONS