MG213 Class Week 03

Technochange
 Reading
• Markus, M. L. (2004). Technochange
Management: Using IT to Drive
Organizational Change, Journal of
Information Technology 19(1), 4–20
 Contextualising the readings
• Published in an ‘academic’ journal
• Draws extensively on academic literature
(25+ references to academic sources)
• Integrates insights from the literature to
present distinctive concept with practical
(and academic) implications
• Cited by other academics over 940 times
 Questions
• What do technochange projects tell us
about the interrelationships between
people, technology, tasks and structures?
• How might you seek to manage and
minimise the risk of "exported problems"
in technochange projects?
• What techniques might be most effective
to spot potential technochange misfits
(Box 1 in the paper)?
 Class summary
• Discussed and applied the notion of
technochange
 Class Week 4
• Introducing group work

• Groups will be based on who is registered

for this class.
• If you need to change class, please arrange
this with DoM.UG@lse.ac.uk as soon as
possible
 Preparation
• Read the group project description –
released on Monday

• Think about the competitive forces that

might affect the case
• How might you use technology to support
internal operations? To transform the
competitive marketplace?