Organizational Behaviour and

Management
Part 1
How would you like to work for a company
that:
1. Provides employees with healthy food choices and wellness programs
2. Fosters a culture of empowerment
3. Provides performance bonuses to employees
4. Emphasizes integrity, performance and entrepreneurship

Vega Company Video: https://www.youtube.com/watch?v=DXAZYOqX5_U

Why would a company offer employees…?

1. Healthy food choices and wellness programs

2. A culture of empowerment
3. Performance bonuses
4. A culture of integrity, performance, and entrepreneurship
Why would a company offer employees…?

1. Healthy food choices and wellness programs

2. A culture of empowerment
3. Performance bonuses
4. A culture of integrity, performance, and entrepreneurship

This course aims to uncover the answers to these questions!

Questions in today’s lecture

 What are organizations?

Part 1
 What is organizational behaviour and why study it?

 What is management? Part 2

Questions in today’s lecture

 What are organizations?

 What is organizational behaviour and why study it?

 What is management?
What Are Organizations?

 Organizations are social inventions for accomplishing common goals through group effort.
What Are Organizations?

 Organizations are social inventions for accomplishing common goals through group
effort.

An essential characteristic of organizations is the coordinated

presence of people, not things.

Example:
Service organizations often have little physical capital.
Still these organizations have people.

https://hbr.org/2005/06/the-surprising-economics-of-a-people-business
What Are Organizations?

 Organizations are social inventions for accomplishing common goals through group
effort.

All organizations have goals. One of them is the goal to survive.

But not all of them do…

Founded in 1985
Filed for Bankruptcy in 2010
1$ billion in debt

Source: Business Insider

What Are Organizations?

 Organizations are social inventions for accomplishing common goals through group
effort.

In order for organizations to survive, employees have to…

• be motivated to join and remain in organizations

• carry out their basic work reliably
• be willing to learn
• be flexible and innovative

Examples of innovative companies:

Source: Business Insider (2017), Forbes (2017)

What Are Organizations?

 Organizations are social inventions for accomplishing common goals through group
effort.

Organizations are based on group effort – the interaction and

coordination among people to accomplish goals.

Photo courtesy from freedigitalphotos.net

What Are Organizations?

We can therefore conclude that the field of organizational behaviour is …

 about understanding people and managing them to work effectively.
 concerned with how organizations can survive and adapt to change.
 concerned with how to get people to practise effective teamwork.
Questions in today’s lecture

 What are organizations?

 What is organizational behaviour and why study it?

 What is management?
What Is Organizational Behaviour?

 The discipline of organizational behaviour systematically studies the attitudes and

behaviours of individuals and groups in organizations.
What Is Organizational Behaviour?

Questions that organizational behaviour addresses:

1. How can the attitudes and behaviours of individuals and groups in organizations
effectively be managed and changed?
What Is Organizational Behaviour?

Questions that organizational behaviour addresses:

1. How can the attitudes and behaviours of individuals and groups in organizations
effectively be managed and changed?

Example: How can employee’s job satisfaction be increased?

We will learn more about this in chapter 6

Source: http://myventurepad.com/job-rotation-motivate-employees/
What Is Organizational Behaviour?

Questions that organizational behaviour addresses:

2. How can organizations be structured more effectively?

 What Is Organizational Behaviour?

Questions that organizational behaviour addresses:

2. How can organizations be structured more effectively?

Product departmentation Geographic departmentation

We will learn more about this in chapter 14

What Is Organizational Behaviour?

Questions that organizational behaviour addresses:

3. How do events in organizations’ external environments affect them?

What Is Organizational Behaviour?

Questions that organizational behaviour addresses:

3. How do events in organizations’ external environments affect them?

In chapter 14, we will learn, for example, how organizations use strategy to adapt to an
uncertain environment.
Why Study Organizational Behaviour

 Organizational Behaviour Makes a Difference!

 Today, focus on traditional sources of success is no longer enough for companies to

achieve a competitive advantage.

 Sustained competitive advantage and organizational effectiveness are increasingly related

to the management of human capital and organizational behaviour.

Photo courtesy from freedigitalphotos.net

Why Study Organizational Behaviour

 Management practices of the best companies to work for in Canada

Source: Brearton & Daly (2003)

Why Study Organizational Behaviour

 But, are the best companies to work for also the most profitable?
Why Study Organizational Behaviour

 But, are the best companies to work for also the most profitable?

 YEEEEES!

Photo courtesy from freedigitalphotos.net

Goals of Organizational Behaviour

The field of organizational behaviour has three

commonly agreed-upon goals:

Predict Explain Manage

… organizational behaviour and/or events in organizations.

Goals of Organizational Behaviour
 Example: Predict, explain and manage turnover
Building Blocks of Organizational Behaviour
The Rigour of Organizational Behaviour

 Organizational Behaviour looks beyond common sense and provides a deeper

understanding of human behaviour

 Identifies common patterns of behaviour in order to improve the predictability of

behaviour
 Relies on a systematic, scientific approach
Research Methods in Organizational Behaviour
This is the end of ‘Part 1’.

Once you are ready to continue with the lecture, please watch ‘Part 2’.