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    Aeroflot, one of Russia's largest airlines, has faced criticism over two incidents involving animal deaths. In one case, a passenger's cats were crushed in their carriers during a flight, killing one and injuring two others. In another, a dog was transported in a bloody cage after a flight. While Aeroflot denied responsibility, social media attention brought more publicity to the cases and criticism of the airline's response.

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    Aeroflot, one of Russia's largest airlines, has faced criticism over two incidents involving animal deaths. In one case, a passenger's cats were crushed in their carriers during a flight, killing one and injuring two others. In another, a dog was transported in a bloody cage after a flight. While Aeroflot denied responsibility, social media attention brought more publicity to the cases and criticism of the airline's response.

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    3 views9 pages

    Aeroflot Case With Anymals

    Uploaded by

    gmxtpr24br
    Aeroflot, one of Russia's largest airlines, has faced criticism over two incidents involving animal deaths. In one case, a passenger's cats were crushed in their carriers during a flight, killing one and injuring two others. In another, a dog was transported in a bloody cage after a flight. While Aeroflot denied responsibility, social media attention brought more publicity to the cases and criticism of the airline's response.

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    © All Rights Reserved
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    of 9

    Aeroflot vs

    animals
    Tideman georgii EU business school
    TABLE OF CONTENTS

    01 03
    Inrtoduction Aeroflot responsibility

    02 04
    2 Cases of Aeroflot Impact of social media
    INTRODUCTION
    One of the best airlines in Russia is Aeroflot Airlines. Every year a
    large number of people use the services of this airline. It is one of
    the most reliable and comfortable airlines.
    Mission of Aeroflot
    “We are working to ensure that our customers can cover huge
    distances quickly and comfortably, which means that they can
    be mobile, meet more often, work successfully, and see the
    world in all its diversity.’’
    1 case of Aeroflot

    In late January, Chumachenko flew from New York to Bulgaria via Moscow on an Aeroflot
    flight. The man checked three American colored point cats into his luggage because they could
    not be taken into the cabin due to weight restrictions.

    After landing in Sheremetyevo the passenger received two crushed carriers with cats: one of
    them died of her injuries on the plane to Bulgaria, the other - on the vet table on arrival. The
    last one was on a transfer flight, and the owner was unaware of the third cat's fate for some
    time. Already in Bulgaria the vet diagnosed the animal with frostbite.
    2 case of Aeroflot

    This happened on an Aeroflot flight on the Simferopol-Moscow route. Upon arrival at the
    airport, the dog was transported in blood stains with mud, Christina says.
    "The whole cage was covered in blood, as was the dog's muzzle. When the dog was handed
    over, seeing that the entire cage was covered in blood, no one helped, the cage just stood
    alone,"
    In the first case related to the dog, the owner wrote an official
    letter to the head office and after some time she received an
    official reply. The reply said that in this situation, it was not
    their fault, and she should deal with the airport
    Sheremetyevo and further they will not deal
    Regarding to the 2 case They said that the death of the
    03
    animals was not confirmed at all. Chumachenko was
    paid a compensation of 3 thousand rubles for the
    broken cages. The police refused to open a criminal
    Aeroflot
    case
    Looking at these two cases related to the company
    Aeroflot, it is safe to say that the company has not
    responsibil
    admitted its guilt.
    ity
    Both problems have become widely known thanks to the
    Internet. Very often large companies turn a blind eye to
    some problems of their clients because no one will find out
    about it and even if they do nothing will change and they
    will operate in the same mode thus acting unethically. But
    04
    Impact of
    thanks to the social networks people affected by violations
    of consumer rights in these two cases gave more publicity
    and many Internet users learned about these cases and
    defended the victims and then Aeroflot company could not
    keep quiet and had to respond to all these people, but they
    still must do it.
    social
    media
    REFERENCES

    ● Володина, М., 2022. «Аэрофлот» отрицает гибель двух кошек после перелета в багаже самолета. [online]
    snob.ru. Available at: <https://snob.ru/accidents/aeroflot-otricaet-gibel-dvuh-koshek/> [Accessed 30 April 2022].
    ● Ir.aeroflot.ru. 2022. [online] Available at: <https://ir.aeroflot.ru/fileadmin/user_upload/files/rus/common_info/
    vnutr_dokumenty/kodeks_korporativnoi_etiki_2019.pdf> [Accessed 30 April 2022].
    ● Ir.aeroflot.ru. 2022. Стратегия | Aeroflot. [online] Available at:
    <https://ir.aeroflot.ru/ru/company-overview/strategy/> [Accessed 30 April 2022].
    ● Sostav.ru. 2022. «Аэрофлот» потребовал от владельца погибших котов опровергнуть слова о массовой
    гибели животных. [online] Available at: <https://www.sostav.ru/publication/aeroflot-potreboval-ot-vladeltsa-
    pogibshikh-kotov-oprovergnut-slova-o-tom-chto-aviakompaniya-ubivaet-zhivotnykh-45560.html> [Accessed 30
    April 2022].

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