This document outlines a two-day training session for Bank BTN on Dynatrace Managed. Day 1 covers Dynatrace Managed and visibility capabilities, as well as installation of Dynatrace servers and agents. Day 2 focuses on day-to-day operations like monitoring, dashboards, and troubleshooting. Sessions include visibility across tiers, processes, databases and transactions. Installation of Dynatrace servers, agents on Linux and Windows is demonstrated. Environment administration covers licensing, users, tagging, notifications and updates. Troubleshooting, FAQs and documentation resources are also reviewed. Prerequisites include laptop/PC, internet access and video conferencing software.
This document outlines a two-day training session for Bank BTN on Dynatrace Managed. Day 1 covers Dynatrace Managed and visibility capabilities, as well as installation of Dynatrace servers and agents. Day 2 focuses on day-to-day operations like monitoring, dashboards, and troubleshooting. Sessions include visibility across tiers, processes, databases and transactions. Installation of Dynatrace servers, agents on Linux and Windows is demonstrated. Environment administration covers licensing, users, tagging, notifications and updates. Troubleshooting, FAQs and documentation resources are also reviewed. Prerequisites include laptop/PC, internet access and video conferencing software.
This document outlines a two-day training session for Bank BTN on Dynatrace Managed. Day 1 covers Dynatrace Managed and visibility capabilities, as well as installation of Dynatrace servers and agents. Day 2 focuses on day-to-day operations like monitoring, dashboards, and troubleshooting. Sessions include visibility across tiers, processes, databases and transactions. Installation of Dynatrace servers, agents on Linux and Windows is demonstrated. Environment administration covers licensing, users, tagging, notifications and updates. Troubleshooting, FAQs and documentation resources are also reviewed. Prerequisites include laptop/PC, internet access and video conferencing software.
Outline Day 1 18/August/2022 Time 1. Dynatrace Managed Overview 10:00 WIB
2. Bank BTN Dynatrace Architecture Design 10:15 WIB
3. Visibility in Dynatrace 10:30 WIB
3.1 Visibility For Each Tier and Dependency 3.2 Visibility Into Host 3.3 Visibility from Processes Group 3.4 Visibility from Database 3.5 Visibility from Transaction and Services 3.6 Visibility into Application Health 3.7 Visibility to user Session
4. Installation Dynatrace Server & Agent 11:00 WIB
4.1 Installation Dynatrace Managed Server 4.2 Installation Dynatrace agent on Host 4.3 Installation Agent On Linux 4.4 Installation Agent On Windows Confidential, Dynatrace LLC Outline 5. Environment Administrator 14:00 WIB 5.1 Access Dynatrace Managed Server (CMC) 5.2 Managed Deployment Status (CMC) 5.3 Dynatrace Managed Licensing 5.4 Dynatrace Managed Used Authentication 5.5 Environment - Configure User Tag (Application) 5.6 Environment – Enable / Disable Agent 5.7 Environment – Host Naming 5.8 Environment – Anomaly Detection 5.9 Environment – Anomaly Detection For Specific Environment 5.10 Environment – Custom Alert 5.11 Environment – Alerting Profile 5.12 Environment – Email Notification 5.13 Environment – Telegram Notification 5.14 Environment – Manual Tags 5.15 Environment – Automatically Tags 5.16 Environment – Update 5.17 Environment – Update Specific Host Confidential, Dynatrace LLC Day 2 19/August/2022 Outline Time 1. Day to Day Operations 10:00 WIB 1.1 Monitoring Host, Database, Process Group and Services Using Dynatrace 1.2 Network Monitoring 1.3 Modify or create dashboard 1.4 Create USQL in user session 1.5 Set Time Frame 1.6 Profiling & Optimization – CPU Analysis 1.7 Profiling & Optimization – Process Crashes 1.8 Multidimensional Analysis – Top Web Request 1.9 Multidimensional Analysis – Top Database Statement 1.10 Multidimensional Analysis – Exception Analysis 1.11 Problem in Dynatrace 14:00 1.12 Troubleshoot Problem 1.13 Generate Report
2. FAQ (Troubleshoot) 15:00
2.1 Live Chat 2.2 Forgot Password 2.3 Ticketing 2.4 Documentation 3. Summary Confidential, Dynatrace LLC Prerequisite Training Session
1. Laptop / PC 2. Access Internet 3. Software Web Video Conferencing (Zoom / Microsoft Teams / BlueJeans / Webex) 4. Access to Environment Dynatrace Managed Bank BTN