Professional Documents
Culture Documents
Business Studies
Class XII CBSE
PREPARED BY – ALOK NARAYAN ROY
HOD COMMERCE & EXAMINATION
INCAHARGE
VASISHTHA GENESIS SCHOOL, BARDOLI
FEATURES OF MANAGEMENT
My Charming Dad Is Giving Grand Party(MCDIGGP)
1.Multi Dimensional
2.Continous
3.Dynamic
4.Intangible
5.Group Activity
6.Group Goals
7.Pervasive
CHAPTER-1 NATURE AND
SIGNIFICANCE OF MANAGEMENT
IMPORTANCE OF MANAGEMENT
(GDP depends upon Efficient Society)
1. Achieving Group Goals
2. Dynamic Organisation
3. Achieving Personal Objectives
4. Increases efficiency
5. Helps in Development of Society
CHAPTER-1 NATURE AND
SIGNIFICANCE OF MANAGEMENT
NATURE OF MANAGEMENT
MANAGEMENT AS AN ART (CAT)
1. Based on practice and Creativity
2. Personalised Application
3. Existence of Theoretical knowledge
MANAGEMENT AS SCIENCE (USP)
1. Universal validity
2. Systematic Body of knowledge
3. Principles based on Experimentation
CHAPTER-1 NATURE AND
SIGNIFICANCE OF MANAGEMENT
FUNCTIONS OF MANAGEMENT
(Post Office Sale Debit Card)
(1) PLANNING
(2) ORGANISING
(3) STAFFING
(4) DIRECTING
(5) CONTROLLING
CHAPTER-1 NATURE AND
SIGNIFICANCE OF MANAGEMENT
NATURE OF COORDINATION
(Police Controls DRUG)
1. Pervasive Function
2. Continuous Process
3. Deliberate Function
4. Responsibility of All Managers
5. Unity of Action
6. Integrates Group Effort
CHAPTER-2 PRINCIPLES OF
MANAGEMENT
Process of Planning
(SPICSIF)
1. S–Setting Objectives
2. P–Developing Premises
3. I–Identify alternate course of action
4. C–Evaluating alternative courses
5. S–Selecting an alternative
6. I–Implementation of plan
7. F–Follow up action
CHAPTER-4 PLANNING
Features of Planning
DCP of MP
1. D – Decision Making
2. C – Continuous Process
3. P – Pervasive
4. O – Objective achievement
5. F – Futuristic
6. M – Mental Exercise
7. P – Primary Function
CHAPTER-4 PLANNING
Importance – DRDO - SI
1. D – it provides direction
2. R – Reduce the risk of uncertainty
3. D – Decision Making
4. O – Reduces overlapping
5. S – Establishes standard of controlling
6. I – Promotes Innovative Ideas
CHAPTER-4 PLANNING
Limitations
NCRT - DC
1. N–No guarantee of success
2. C–Involves huge Cost
3. R–It creates Rigidity
4. T–Time consuming Process
5. D–Does not work in Dynamic environment
6. C–Reduces Creativity
CHAPTER-5----ORGANISING
PROCESS OF ORGANISING
IDEA
1. I – Identification and division of work
2. D – Departmentalisation
3. E – Establishing reporting relationships
4. A - Assigning of duties
CHAPTER-5 ORGANISING
1. A - Adaptation to changes
2. B - Benefits of specialization
3. C - Clarity in working relationships
4. O - Optimum utilization of resources
5. D - Development of personnel
6. E -Expansion and growth
CHAPTER-5 ORGANISING
Delegation – ARA
1. A - AUTHORITY
2. R - RESPONSIBILITY
3. A - ACCOUNTABILITY
CHAPTER-6 Staffing
Supervision
Importance of Supervision (AADHIE)
1. A - Act as friend, philosopher and guide
2. A - Avoid misunderstanding and conflict among worker and
management
3. D - Develop work skill
4. H - Harmony among workers
5. Increase morale of workers
6. Efficient team of workers
CHAPTER-7----Directing
Motivation
Features of Motivation (IPCC)
1. I - Internal feeling
2. P - Produces goal directed behaviour
3. C - Can be either positive or negative
4. C - Complex process
CHAPTER-7----Directing
Techniques of motivation:
A. Financial Incentives (Please 4ward, BRS)
1. P - Pay and allowances
2. P - Perquisites
3. P - Productivity linked wage incentives
4. P - Profit Sharing
5. B - Bonus
6. R - Retirement benefit
7. S - Stock option and co-partnership
CHAPTER-7 Directing
Techniques of motivation:
B. Non-Financial Incentives (ACE - PRESS)
1. A - Career advancement opportunities
2. C - Organization Climate
3. E - Job enrichment
4. P - Employee participation
5. R - Employee recognition programme
6. E - Employee empowerment.
7. S - Job security
8. S - Status
CHAPTER-7----Directing
Leadership
Features of leadership (BRICC)
1. B - Bring change in Behaviour of other
2. R - Inter personal Relations between leader and follower
3. I - Ability to Influence other
4. C - Exercise for Common goal
5. C - Continuous process
CHAPTER-7----Directing
Communication
Importance of Communication (BIE PAAS)
1. B - Boost morale and provide motivation
2. I - Increase Managerial efficiency
3. E - Establish effective leadership
4. P - Promotes cooperation and peace
5. A - Act as a basis of Decision making
6. A - Act as a basis of coordination
7. S - Help in Smooth working of an enterprise
CHAPTER-7 Directing
Importanceofcontrolling(First-I-EAT-Jam)
1. Accomplishingorganizationgoal
2. Judgingaccuracyofstandard
3. Efficientuseofresources
4. Improvesemployeemotivation
5. Ensureorderanddiscipline
6. Facilitatecoordinationinaction
Chapter - 8 Controlling