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Knowledge Management System Overview

A Knowledge Management System (KMS) is a computer system that tracks, stores, and manages electronic documents and their various versions. It keeps track of document history by recording which users modified different versions. A KMS classifies documents and associated metadata like author and date. It uses taxonomies to organize controlled vocabulary in a hierarchical structure. Metadata and managed metadata services help users search, browse, and refine results more accurately and completely. Completing document metadata makes searching more effective and faster.

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76 views17 pages

Knowledge Management System Overview

A Knowledge Management System (KMS) is a computer system that tracks, stores, and manages electronic documents and their various versions. It keeps track of document history by recording which users modified different versions. A KMS classifies documents and associated metadata like author and date. It uses taxonomies to organize controlled vocabulary in a hierarchical structure. Metadata and managed metadata services help users search, browse, and refine results more accurately and completely. Completing document metadata makes searching more effective and faster.

Uploaded by

andini eldananty
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

Knowledge

Management System
(KMS)
KMS
(Knowledge Management System)
A Knowledge Management System (KMS) is a computer system (or set of computer
programs) used to track and store electronic documents. It is usually also capable of
keeping track of the different versions modified by different users (history tracking).
KMS
(Knowledge Management System)
KMS
(Knowledge Management System)
KMS
(Knowledge Management System)
KMS
(Knowledge Management System)
 Content Types
The term ‘content type’ within SharePoint refers to the classification of an item
(document, email, list entry) and associated with it a definition of:
1) Related metadata attributes (Business Unit, Asset, Author, Created Date,
Version etc.)
2) Retention policies (optional) (Automate review, archive, deletion etc.)
3) Workflows (optional)
4) Document Template (Office document template, contract, agreement etc.)
KMS
(Knowledge Management System)
Taxonomy Definition
 Taxonomy is the vocabulary words that are controlled in each of these words has
a hierarchy (wider or narrower) and have the same word relationships (synonym).
KMS
(Knowledge Management System)

More accurate data search

More complete data search

Merging the data

Better Visualization
KMS
(Knowledge Management System)
 Metadata
The managed metadata service provides a mechanism to distribute collections of
‘terms’ or ‘tags’ – Terms sets provide more functionality to the user over traditional
drop down selection lists. Such as
1. Simple type ahead, as a user types a term the suggested options appear to the user.
Similar to how you get suggested search phrases when you search on Google.
2. Terms can be multiple synonyms allowing many ways to find the same term.
KMS
(Knowledge Management System)
3. Term Browser. In addition to type ahead a user can browser a tree structure of
terms
4. Nested Terms. Terms can be grouped together to aid navigation
5. Terms can be distributed across all SharePoint farms ensuring content is being
described in a consistent way across the company.
6. Terms can act as ‘refiners’ within document library and search results.
KMS
(Knowledge Management System)
Completing Document Metadata
 By Completing the metadata, searching a document will be more effective and
faster

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