HP Smart Print Services

Make your printing activity

and cost effective and
productive

HP Imaging & Printing Group

© 2006 Hewlett-Packard Development Company, L.P.

The information contained herein is subject to change without notice
Agenda

 Introduction

 HP Smart Print Services

 Services

 Current & Future State Assessment Sample

 Solutions

 Solution Benefits

 Simple TCO

 Customer References
Introduction

June 7, 2010 3
Do you know….?
• How many printers, fax, scanners, copiers do you
have?
• How much you spent for supplies per month?
• How much you spent for supporting your print
devices per month?
• How much the users actually print?
Print Environment Challenges
Typical Environment Leads to
• Multiple vendor, type & • High initial purchase cost
series (investment & assets)
• Multiple supplies type • High operation cost
• Network vs Local connect − Traditional purchasing
devices process
− Supplies purchase
• Unknown total pages
printed − Hardware additional
purchase
• Unsuitable print device • High maintenance cost
type vs volume
− Support & Sparepart
− IT Resources
• Uncontrollable usage
Your printing cost
Costs of printing
Visible costs Acquisition
Cost per page

HP improves reliability,
productivity, business
retention, and saves
costs Hidden costs Reliability
Productivity
Business retention
 TCO compared to CPP
CPP = TCO =
APPARENT

• Hardware + • Hardware +
• Maintenance/support costs + • Maintenance/support costs +
• Consumables • Consumables +

• Network management and

administration +
HIDDEN

• Infrastructure +
• Knowledge worker
operations/downtime +
• Software +
• Sub-optimal IT productivity +
HP Smart Print Services

June 7, 2010 8
What is Smart Printing Service?

Imaging and services put under a

+
flexible
+ + usage based
printing to design, multiple year
technology implement and supplies
manage the payment models
combined with contract with
printing fleet

hardware services supplies Payment + Reporting

HP SPS is a modular and scalable service package enabling you to

optimize and efficiently manage your office printing environment.
It reduce time, cost, complexity and risk, on the journey to significant print-
cost savings and print-related workflow productivity improvements.
Services

June 7, 2010 10
 HP SPS Milestones
1 Initial Presentation
Current Environment

6 Contract Awarded
Evaluation

2 Print Assessment Deployment

7

Reporting and
3 Design and Analysis 8 Optimization
Solution Identification

Proposal and Commercial

4 Offering

5
Proof of Concept*
Assessment methodology
Data Collection
Analysis and
Recommendations
Usage by Device Present Findings

Consolidate data
Copiers Printers Fax
Document findings

Site Prep, Develop current state TCO

Evaluate Site & Collect Cost Data Document workflow

Needs Analysis & Mapping Design future state architecture

Develop financial analysis

Web-based Surveys & User Interviews
Need, Frustrations, & Workflow

Analysis and Present

Data Collection Recommendations Findings

June 7, 2010 12
Balanced deployment strategy
Maximum Minimize
Productivity Expense

HP

Personal Printers, & All-In- Workgroup & Department

Ones
paper handling) and MFPs
Recommended for high
cost per hour employees
Personal devices for highly
confidential printing
Shared MFPs
Network Printers (with
Lowest total cost solution
Balances cost and Creates employee
productivity dissatisfaction
Moves advanced
functionality closer to
users

June 7, 2010 13
Current & Future State Assessment Sample

June 7, 2010 14
 Current

4 20
6 7 8 19

18
24

10 28 21 23 26
3 16 22
12
2 1 29 11
17
25 27
9 13 14

15

Laserjet

Color Laserjet

Copier

Deskjet

Fax

Scanner
Current Device Variants
Brand + Model
CLJ 2500
DJ 3650
DJ 3820
DJ 710C
DJ 830C
DJ 840C
DJ 845C There are 21 Models
DJ 890C
Multiple Vendor
Multiple invoices per month
DJ 895CXI
DJ D136
EPSON STYLUS 1520
EPSON STYLUS C70
EPSON STYLUS C87
LJ 1010
LJ 6L
OJ 6110 AIO
PANASONIC KX F1000
TOSHIBA 2860
TOSHIBA DPBDF
TOSHIBA FAX
UMAX ASTRA 6850
Future

LJ M9050 MFP

CLJ 5550dn

LJ P4015x
 Future Device Variants

Only 3 Different Models

Single Vendor & Single Contact
Single invoice per month
Printer management Software
HP LaserJet M9050 mfp + Stacker
Project Managed Installation

HP LaserJet P4015x

HP Color LaserJet 5550dn

June 7, 2010 18
Current vs Future
Current State Future State

Users 92 Users 92

Total devices 29 Total devices 6

User to device ratio 3:1 User to device ratio 15 : 1

Devices Breakdown Devices Breakdown

Copier 2 Print 4

Fax 4 MFP 2

Scanner 1 Total 6

Print 22

Total 29

June 7, 2010 19
Solutions

June 7, 2010 20
What can you do with an MFP?
1. Print Documents
2. Scan to Email
3. Scan to Folder
4. Fax Documents
5. Copy Documents

June 7, 2010 21
A. Scan to Folder and Scan to Email
Definition
Question:
What does Scan to Folder and Scan to Email
means?
Answer:
Scan to Folder and Scan to Email means converting
hardcopy documents to digital documents
Converting Hardcopy Documents to Digital Documents

Scan to Folder
Scan to Flder
Button

Scanned image Save in the company

User walks up is Intranet or Extranet
Place the document
to an HP MFP converted to be shared by
with hardcopy and press Document
Scan to Folder button Is scanned to a folder in a PC into a PDF, MTIFF, or JPG file customers and
documents suppliers

Scan to Email
E-mail
Scan to Email
Button

User walks up
to HP MFP Place the document User input recipient’s email address, Recipient received an email with
with hardcopy and press input the subject title, and attachments scanned by the user
documents Scan to Email button press the start button
HP Pull Printing Features
1. Authentication utilizing Proximity ID card
2. Secure Printing
3. Mobile Printing
4. Media Usage Tracking
Pull Print Architecture
1) Mobile user
can print at any time
and collect document
when they have time

Admin console

3) User can print without

fearing that someone will pick-up
or read their documents

2) Jobs stored in mailbox on servers

Printer Management Features
1. Printer Discovery

2. Remote Printer Configuration

3. Remote Printer Management

4. Supply Status Alert

June 7, 2010 26
Solutions Benefits

June 7, 2010 27
 Scan to Email & Scan to Folder Key Benefits

Cost saving
• Document file and storage cost savings
• Reduce Courier and Fax costs
Improved Productivity
• Allow simple document archival (PDF).
• Reduce manual steps/labor
HP Pull Printing Solution Key Benefits
•Avoids paper wastage by applying pull print process
•Secure Printing - Pull print process ensures documents
confidentiality
•Mobile Printing - Allowing user to print on any available
machine
•Tracking & Billing - Full accounting system to recover print
and copy costs by charging back users
Print Management Key Benefits
•Simplify and centralize Printer and MFP management
•Reduce cost for asset tracking
•Proactive toner replenishment
•Overall print devices administration
•Alerts on supplies, device faults etc.
Product Line Up

June 7, 2010 31
SF Mono Family Line-up: Departmental

Workgroup HP LaserJet 9050

Duty Cycle: 300,000
RMPV: 15,000-50,000
Speed 50ppm
Small workteam HP LaserJet 5200 High-speed,
Duty Cycle: 65,000 high-volume, wide-format printer with
RMPV: 2,500-10,000 finishing options
Speed 35ppm
PL PQ/SWT-H)
Start $1,309
HP LaserJet P3015
Fast, affordable
Desktop Duty Cycle: 100,000
wide-format printer with optional
RMPV: 1,500-5,000
duplexing
Speed 42 ppm HP LaserJet 9040
Start $719 Duty Cycle: 300,000
HP’s most robust, secure, and RMPV: 10,000-30,000
HP LaserJet P1505 expandable small work team printer
Speed 40ppm
Duty Cycle: 8,000
RMPV: 250-2,000 HP LaserJet P4515n Affordable and reliable performer
Duty Cycle: 275,000 that delivers productivity and
Speed 24 ppm finishing options
Start $239/$349 RMPV: 5,000-20,000
Speed 62ppm
Versatility and reliability in a small
package Start $1,969
PL8A/SWT-L) HP’s fastest single-function black-
and-white printer with advanced
HP LaserJet P2055d/dn
security
Duty Cycle: 50,000
RMPV: 750-3,000
Speed 33 ppm
Start $399/$489
HP LaserJet P1005
Duty Cycle: 5,000 Fast, high-quality, easily managed
RMPV: 250-1,500 printer
HP LaserJet P4015n
Speed 14/15 ppm
Duty Cycle: 225,000
HP’s most affordable,
RMPV: 3,000-15,000
compact laser printer
Speed 52ppm
Start $1,719
Advanced security with a wide variety of
PL8A/SWT-L)
paper-handling options
HP LaserJet P2035/n
Duty Cycle: 25,000
RMPV: 500-2,500
Speed 30 ppm
Start $325/$409
Fast, compact printer with flexible
connectivity options HP LaserJet P4014
Duty Cycle: 175,000
RMPV: 3,000-12,000
Speed 45ppm
Start $1,279
Fast performance, easy to use and
expandable
 HP Color LaserJet Printer Line-up
Color management
CAC
Low CPP/TCO
Memory expansion
Print Speed
Image Ret 3600-4800dpi
Faster print speed Finishing options (SKU dependent):
Simple Color management stitching, stapling, stacking,
CAC booklet maker
Max Tray capacity
Fast FPO
Hard Disk support (SKU dependent)
ImageREt 3600dpi Onsite warranty
Higher duty cycle
Lower CPP
Automatic media sensing
Onsite warranty

Higher toner yield

Higher memory
ImageREt 3600
Expandable memory
RTB warranty
Duplex (dn & x only)

PCL/PS 3
3600 ImageREt
Network integrated CLJ CP6015
CLJ 5550
Photo (only Plus SKU) CLJ CP4525 series
series
CP4520 Printer
CLJ CP3525
Series (A3) (A3)
Host based CP3520 Printer
2400ImageREt Series
No memory
expansion
CLJ CP5225
CP5220 Printer
CLJ CP3525 Series
CP3520 Printer
CLJ 2025x
CP 1215 Series
CLJ 2025dn
CLJ 2025n (A3)
CLJ CP1518ni
CLJ 2025 Enterprise
CLJ CP1515n Speed 21/21ppm Mission Critical
COLOUR
General Office Colour
SMB In-house Business
SOHO Professional, high volume COLOUR
CLJ CP1215 Publishing (IHP)
Add COLOR In-house Printing (IHP)
DIY – Mono Plus

1-5 users 1-8 users 6-10 users 11-20 users

250 to 1,500 RMPV 1,500 to 3,000 RMPV 3,000 to 5,000 RMPV 5,000 to 25,000 RMPV

33 6/7/2010 HP Confidential
 HP’s AIO Line-up
Application

Color versatility Color Productivity

High impact
Colour
HP Color LaserJet
2320MFP series

New New

Versatile Colour

HP Color LaserJet CM1312/nfi MFP series

Economical New New

Workhorse

New
HP LaserJet HP LaserJet
M1522n/nf MFP M2727nf / nfs mfp
HP LaserJet
Privileged/ HP LaserJet
M1319f mfp Productivity
M1120/n MFP Network
Convenience 50 pages ADF
Fax Conversion Scan to & PC fax
Duplex
Entry level – Print, scan, copy

Personal Small Work Team

 HP Commercial MFP Line-Up (C5/9C)
Small Workteam Workgroup Departmental
A3 HP CLJ CM6030/6040mfp A3
HP CLJ CM3530mfp RMPV 6030: 5-10,000
RMPV 6040: 8,-15,000
RMPV: HP CM8060/50 Color MFP
High performance MFP for consistent office
2,000-6,000
color output
Color

Outstanding
functionality in a
small package RMPV: 10-50,000 (8060)
HP CLJ CM4730mfp RMPV: 5-35,000 (8050)
RMPV: 5,000-9,000 HP’s Edgeline Technology for best in-class
Vibrant color capability with reliability, performance, and cost
economic mono printing/copying

HP LJ M5035mfp/M5025mfp
HP LJ A3
M3035mfp / M3027mfp RMPV: 3,000-12,500 HP LJ M9050/ M9040mfp
RMPV:
RMPV: Productive/cost-effective print, copy, fax,
15,000-50,000
2,000-6,000 advanced sending and stapling options (5035)

A3 Affordable print/copy/optional faxing and

send-to-email (5025)
Monochrome

High-performance print/copy with advanced

Outstanding functionality: print, copy,
finishing options, advanced digital sending
fax, and advanced digital sending

HP LJ M4345mfp
RMPV: 5,000-15,000 HP Digital Sender 9250c
Incredibly robust with an MFP’s: print,
copy, fax, send to email, scan to desktop Print/copy/optional fax. High-speed processing to share, archive, and
Advanced digital sending with paper handling integrate documents into electronic workflows
(M3027)
and finishing
Simple TCO

June 7, 2010 36
Simple TCO Calculation

SKU (US$) P1505 P2035 P3015 4015n

Cost $239 $325 $719 $1,719
Toner Capacity ($) 2K ($76) 7K ($144) 13K ($235) 24K (293)
Toner needed 150 toner 43 toner 23 toner 12.5 toner
Total Cartridge Cost $11,400 $6,171 $5,423 $3,662
Simple TCO $11,639 $6,496 $6,142 $5,381

Decreasing ownership cost

*Based on 300,000 pages
over 3 years Increasing
savings over 3 yrs