NAME : HESHAM MEDHAT SAYED

JAN 2024

INNOVATETECH STRATEGIC ROADMAP

PROGRAM 01 PLAN – 2024
AGENDA

o CURRENT SATUATION

o PROGRAM OBJECTIVES

o TECHNOLOGY SELECTION CRITIRIA

o SHORT LISTED PROJECTS

o IMMPLENTATION CYCLE

o PROGRAM WAVES

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CURRENT SITUATION

Assessment performed Q3 2023

Application Type Current Application Assessment Recommended
Action

CRM System Custom-built CRM Manual ticketing system Upgrade to a cloud-based CRM
with advanced analytics and
integration capabilities

ERP System Legacy ERP software Inefficient processes, not scalable Migrate to a modern ERP with AI
and real-time data processing

Collaboration Tools Basic email and file sharing Limited functionality, does not Implement a comprehensive
support remote work efficiently collaboration suite with video
conferencing and real-time
document collaboration
Customer Support Manual ticketing system Slow response times, not user- Adopt an AI-powered customer
friendly support platform with chatbots and
automated ticketing

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PROGRAM OBJECTIVES

 Build Cost-Effective Foundation for Vertical Solutions

 Availability of Centralize Information and Content

 Strengthen Security Measures

 Implement Real-Time Data Processing

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TECHNOLOGY SELECTION CRITIRIA

Dependency Gartner
(pre-requisites availability) (Software Reviews)

Current Performance Business Roadmap

(Reported incidents & pain area) (Comes from Research & Use Cases)

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SHORT LISTED PROJECTS

ECM VISITOR MANG. KPI MANAGEMENT Software Selection Criteria

ENTERPRISE CONTENT VISOTORS MANAGEMNT KEY PERFORMANCE INDICATOR
MANAGEMENT INSIGHTS
Research Relevance Functionality

Scalability Usability Integration

Cost Reputation Security

Customization Support Compliance

Feedback ROI Testing

Compatibility Training Sustainability

ONE ACCESS Dependency

ATTENDANCE SYSTEM

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ENTERPRISE CONTENT MANAGEMENT

Summary
Set of tools designed to store, organize, manage, and track digital documents and files within an organization. ECM solutions enable businesses
to efficiently capture, store, retrieve, and secure documents, improving document-related processes and overall productivity.

STRATEGIC
OBJECTIVE
Business Benefits
Single repository for all documents and
illuminate storing confidential content in
• Cost Savings : Lowers operational costs related to paper and handling. scattered locations like personal PCs.
• Access Control : Permissions and user roles to control how to manage the documents.
• Collaboration : Enables real-time document sharing and editing.
• Version Control : Tracks and manages document versions. Governance regulations with proper
• Audit Trail : Logs changes for compliance and accountability. record management easily applied in one
• Disaster Recovery : Protects docs with backup options. place.
• Remote Access : Supports flexible work arrangements.
• Advanced Search : Search the document by name, metadata and OCR content Full integration with business application
to store all related attachments and
reference documents.

Risks for not implementing

Slows down processes and wastes resources. Vulnerable to data loss and unauthorized access.

Difficulties in meeting regulatory requirements. Retrieving documents can be time-consuming and error-prone

Higher expenses on paper and duplication of files. Document-related tasks and approvals may be delayed

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PROJECT CYCLE

ASSESMENT
PHASE

Data Collection Market Research Business Case

Pushing a survey questionnaire to
give insights about cost, solutions
used, licenses, design & support.
PROCURMENT
PROCESS
Use the collected data to Business case to be developed
approach vendors & technologies with the final founding, discussed
with clear requirements and and agreed with all business &
ensure competitive estimations. technical parties.

EXECUTION
PHASE

Project Charter
It should outline the project's
objectives, scope, stakeholders,
members budget, and high-level
schedule
Go Live
Execution Updates
Going live include post
Describe how changes to project
implementation support by
scope or requirements will be
operation team & integration
managed and approved, this is
team for connecting any
including the post implementation
remote applications.
phase.

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 PROGRAM WAVES

GANTT CHART CAN BE USED

Initiatives 03

KPI Management
Initiatives 02

Visitors Management
Initiatives 01

Enterprise Content Management (ECM)

One Access (Attendance Management System)

2024 2025 2026 9

PROGRAMS OBJECTIVES

1 2 3
Wave 01 Wave 02 Wave 03
(Essential Core Services) (Projects with dependency on program 01) (Covering specific business area)

Foundation for Seamless Operations Enhanced Efficiency and Accountability Improve Business Productivity

Enhanced Information Management Innovation and Collaboration Achieve Cost-efficiency

Data-Driven Decision-Making Optimized Information Management Enhance Customer/User Satisfaction

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THANK YOU

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