DIGITAL

TRANSFORMATIO
N TEMPLATE
 3 Fundamental Questions
WHAT
do we need to transform?

WHY HOW
do we need to transform? can we transform?
 Diagram
What is your vision?

Vision

What are the steps you are going

to take?

Strategy

Plan Action

How will you implement these

steps?
 Customer Understanding Management

Digital Transformation requires

Listen to customers before
good leadership and expertise for
changing anything and focus on
successful implementation.
how to improve value for them.

Customer Touch Points

Core Digitally Modified Business

Use of digital channels to transform a

Elements
Create a new Customer Journey
and engage in new growth in business
new ways.

Growth Digitization Process

Review the results and
Improve efficiency of process for
derive actionable
employees to refocus on more
insights.
strategic tasks.
 Analyze Current Market

30%
90% 60% 45%

New Market Customer Demands Stakeholders Customer Engagement

Investors who are directly

Potential leads who are Increase in demand due to New process will be done
impacted by the new
interested to innovation. constant changes. without human interaction.
business processes.
 Digital Transformation Barriers

Revenue Data Issues

Training / Skills
Lack of budget for Digital Resources Cybersecurity remains as a
Lack of knowledge with Transformation. risk
technology Unwillingness to invest to
new technology.
 Execution Team &
Task Distribution

Chief Digital Marketing IT Specialist Admin Officer

Officer Professional
1. 1. 1. 1.
2. 2. 2. 2.
3. 3. 3. 3.
 Methods To Achieve Digital Transformation

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Analyze Design Test Execute Assess
THANK YOU!