An investigation into the challenges faced by

National Tourism Board (NTB) with

collecting Tourism Levy: The case of Khomas
Region
BY:
 Main aim of the study
• The Main aim of this study is to investigate the challenges in revenue
collection process at the Namibia Tourism Board.
 Research questions
• What challenges are experienced by NTB with collecting Tourism Levy?
• How does NTB overcome this challenges experienced with collecting
Tourism Levy?
• To identify the approaches employed by the revenue office to enhance
revenue?
 Five sources of literature review
• Mangayi.,Chido., (2014). An investigation on the Performance of Levy Collection System: A case of Zimbabwe
Tourism Authority (ZTA). Midland State University.
• Horák, M., Antwi Darkwah, S. and Verter, N., (2015). Tourism as a Poverty Reduction Tool: The Case of
Mukuni Village in the Southern Province of Zambia. Acta Universitatis Agriculturae et Silviculturae
Mendelianae Brunensis, 62(6), pp.1287-1292.
• Stone.,M.,Lenao.M and Moses,N., (2020). Natural Resources,Tourism and Community Livelihoods in Southern
Africa.
• Kalvelage,L., Revilla Diez,J., & Bollig,M. (2020). How remains? Local value capture from tourism in Zambezi,
Namibia. Tourism Geographies,1-22.
• Zhou Zibanai.(2019). International Journal of Hospitality and Tourism Systems; Kurukshetra Vol. 12, Iss. 2,:
67-81.
 Research design
• This research will be descriptive in nature. This is because of the
relevance of getting information about the study and the aim of the study
will be to describe the current condition of the problems that face NTB to
collect revenue.
 Research methods
• The researcher will be used a mixed methods research methodology. The
mixed methods research will enable the researcher to use collect both
statistical and descriptive data.
 Population sampling methods
• The target population of this study is employees from National Tourism
Board head offices in Windhoek. The researcher will use stratified random
sampling to select samples from the target population.