Communication Plans A formal, comprehensive project risk plan allows the project manager to be proactive regarding the innumerable things that can and do go wrong with a project. Project Risk • is any unforeseen thing that might — or might not — occur during a project. • isn’t necessarily negative; it’s just an event where the outcome is uncertain. • can have either a negative or positive effect on the project’s objectives. Business risks • are uncertain factors, internal or external, that threaten the financial health of an organization. – Examples of external business risks would be natural disasters or cyberattacks. Internal business risks are threats that come from within the company, such as falling out of compliance, having too much debt, or labor disputes. Most Common Project Risks
• Cost Risk • Operational Risk
• Schedule Risk • Market Risk • Performance Risk • Legal Risk • Governance Risk • External Hazard Risks • Strategic Risk • Project Deferral Risk • Cost Risk – is an escalation of project costs. – It is the risk that the project will cost more than the budget allocated for it. P – due to poor budget planning, inaccurate cost estimating, and scope creep. • Schedule Risk – is the risk that activities will take longer than expected, and is typically the result of poor planning. – Delays result in missed timelines and a possible loss of competitive advantage. – Missing the timeline to perform its intended mission. • Performance Risk – is the risk that the project will fail to produce results consistent with project specifications.
– A project team can deliver the project within budget and
schedule and still fail to produce the results and benefits.
– can lead to cost risk and schedule risk when the
performance of a team or technology results in an increase in cost and duration of the project. • Governance Risk – relates to board and management performance with regard to ethics, community stewardship, and company reputation. – It is directly related to the behavior of the executives who are project sponsors and stakeholders. – This risk is easier to mitigate and manage with proper stakeholder engagement. • Strategic Risk – are types of performance risks. – It results from errors in strategy, such as choosing a technology that does not work as expected. • A good example would be choosing a project management software that does not help the project team in their responsibilities but instead takes more of their time to work on the software than on the actual project. • Operational Risk
– includes risks from poor implementation and
process problems such as procurement, production, and distribution. – It is also a type of performance risk because poor implementation prevented the ideal outcome to happen. • Market Risk
– include competition, foreign exchange, commodity
markets, and interest rate risk, as well as liquidity and credit risks. • Legal Risk – arise from legal and regulatory obligations. – They can come from contract risks and litigation brought against the organization. – Internal legal issues are also legal risks. – These are unpredictable and can come from state policies, business competitors, and employees. • External Hazard Risks – risks from storms, floods, and earthquakes. – They can also result from vandalism, sabotage, and terrorism. – Other sources are labor strikes and civil unrest. – All serious incidents can have severe impact on cost and schedule. • Project Deferral Risk – refers to the risks associated with failing to do a project. – Like project risk, this risk can arise from any of the risk sources. – It can also occur if there is only a limited window of opportunity for conducting a project. – Failure to conduct the project now creates a risk that makes it impossible to effectively conduct a project later. Project Risk Management • “the process of conducting risk management planning, identification, analysis, response planning, and monitoring and controlling risk on a project.” Six Steps Process for a PROJECT RISK PLAN • Step 1: Make a List • Steps 2 and 3: Determine the Probability of Risk Occurrence and Negative Impact • Step 4: Prevent or Mitigate the Risk • Step 5: Consider Contingencies • Step 6: Establish the Trigger Point Remedies... Prepare a RESERVES! Establishing Reserves • comprehensive risk plan can be compromised if you realize that you do not have the time or means to take appropriate action. • enables you to leverage the plan to its fullest potential. Contingency reserves
• are designated amounts of time and/or
budget to account for risks to the project that have been identified and actively accepted. • They are created to cover known risks to the project • Management reserves are designated amounts of time and/or budget included in your plan to account for risks to the project that cannot be predicted. Sometimes you don’t know what you don’t know. Management reserves are created to cover unknown risks to the project. The Communication Plan Project communication plan
• should include an e-mail protocol and much
more. • Plan how you will communicate effectively as your project matures. • Project managers work in a constrained, demanding environment where good is often not good enough. • Project managers and team members must predetermine how stakeholders should interact to achieve maximum efficiency as they move through the project life cycle. Common questions when creating the project communication plan:
• What are you trying to communicate?
• When must it be done (end of year, etc.)? • How will the communication be accomplished (e-mail, formal letter with original signature, meeting)? • How often must the communication occur? • Who owns the communication (makes sure that it happens)? • To whom is the communication addressed? • Project risk management should begin early in the process and continue through the life cycle. A key to success in dealing with risk is to start early and lay the foundation for risk management; be proactive, not reactive; manage risks formally with a process; and be flexible. • Coordination points must be identified and analyzed in the multi-project risk environment.
• The risk register can be an effective tool for organizing and
prioritizing threats to the project.
• Create an e-mail protocol; include your team for buy-in.
• Develop your project communication plan; it is as
important asany other project process. Thank you