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SM PRIME

HOLDINGS, INC.
an iSO Certified company

Corporate Address
7/F MOA Square, Seashell Lane corner
Coral Way, Mall of Asia Complex,
Brgy. 76 Zone 10, CBP 1-A,
Pasay City, Metro Manila, Philippines
ABOUT
COMPANY
SM Prime Holdings, Inc.​(SMPH) is one
of the largest integrated property
developers in Southeast Asia that offers
innovative and sustainable lifestyle cities
with the development of malls, residences,
offices, hotels and convention centers. It is
also the largest, in terms of asset, in the
Philippines.
SM PRIME HOLDINGS, INC.'S
ISO 22301 CERTIFICATION
In 2015, SM Prime Holdings, Inc. achieved ISO 22301
certification, a significant milestone in their commitment to
Business Continuity Management (BCM).

ISO 22301 certification equips SM Prime Holdings to navigate


crises effectively, safeguard stakeholders, and maintain essential
services.
It reflects the company’s resilience and commitment to excellen
ce, even in challenging circumstances
BUSINESS CONTINUITY ASSURANCE
PURPOSE OF ISO 22301 focuses on ensuring that organizations can
01 continue critical operations during disruptive events
ISO 22301 like disasters or crises.

CERTIFICATION
STAKEHOLDER
NEEDS:
The certification demonstrates SM Prime’s dedication
02 to meeting stakeholder needs, especially during
challenging times.
RISK MITIGATION
04
By adhering to ISO 22301, SM Prime SAFETY AND PREPAREDNESS:
assesses risks, develops strategies, and
ensures timely recovery, minimizing 03 It assures customers and partners that SM Prime
prioritizes safety and provides access to basic necessities
disruptions
even during calamities.
KEY ASPECTS OF ISO GLOBAL RECOGNITION
22301 CERTIFICATION: AND CONTINUAL
IMPROVEMENT:
ISO 22301 is recognized worldwide. It
01 Robust BCM System 01 brings together experts to develop
voluntary, consensus-based standards that
02 Audits and Compliance address global challenges.

03 Holistic Approach
02 The certification allows SM Prime to
minimize risks associated with
disruptions and maintain control at all
times.
TO ACHIEVE ISO 9001 CERTIFICATION, SM PRIME HOLDINGS, INC.
WOULD NEED TO ADHERE TO THE FOLLOWING REQUIREMENTS:

Quality Management System (QMS)


01 Establishment: 07 Competence and Training
02 Leadership Commitment 08 Measurement & Analysis
03 Customer Focus 09 Internal Audits
04 Risk-Based Thinking 10 Corrective & Preventive Actions

05 Process Approach 11 Continual Improvement


06 Resource Management 12 Certification Audit
HERE ARE SOME RELEVANT DETAILS REGARDING FORMAL
COMPLAINTS AGAINST SM PRIME HOLDINGS, INC.:

01 02 03

TAX EVASION COMPLAINT CIVIL CASE FOR BUSINESS FINANCIAL SITUATION


PERMITS MarketScreener indicates that SM Prime
In 2010, the Commissioner of Internal
Revenue filed a tax evasion complaint In 2017, SM Prime Holdings, Inc. filed a Holdings, Inc. faces financial challenges,
against SM Prime Holdings, Inc. and First civil petition in court against the Cebu including significant debt and relatively low
Asia Realty Development Corporation. City Government. EBITDA levels.
The petition aimed to compel the city go
vernment to renew the business permits o The company’s “enterprise value to sales”
The complaint pertained to value-added tax
f 16 establishments within the mal ratio is among the highest globally.
(VAT) deficiency on cinema ticket sales for
taxable years 1999 and 2000
Shareholders’ compensation is not particularl
y generous
THANK
YOU

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